[lysie]

I worked many years at a telephone company. Because of that, I'm very tolerant as a customer, but enough is enough!

I wish you luck.

[Holding Our Breath]

I Used to be a customer service trainer. At first I was very tolerant with CSR’s, then I got angry when one showed no desire to be polite.

Facebook is a glorious thing sometimes and at other times just too much information.

Mr HOB’s grand is living in the early 90’s. She doesn’t remember anyone and has asked for Granddad, who died in 1993. Uncle Billie who has alzsheimer’s was told she had a sroke before going into her room and he cried. He can still reason some things. It’s sad to watch them.