bert,
Thanks for sharing that story. I would be curious to know who ended up paying for the merchandise that was received? Did the merchant end up eating it?
I don’t know who ate the charges.
The fraud people were very circumspect about what would be done except to be very gracious in apologizing for having the problem and the necessity to issue a new card. They did say they would aggressively pursue the thieves.
The issue was raised about law enforcement getting involved. Lord only knows where in the USA the anti fraud people were. Brookstone is in New Hampshire and I am in Tennessee.
It is clearly a federal matter.