I have a Citibank card I have had for many years and use only for medical expenses. For many years I didn’t use it at all. The only charges are to my personal physician at a fairly large medical group and two eye groups. I also pay for prescriptions from my Medicare Advantage insurer.
In April or May, My statement included three identical $333 charges to Brookstone
I called the CC company and was referred to the fraud division where their immediately canceled the card and reissued a different one. They also canceled the charges and one additional of which I was not aware.
They would not discuss the fraud or possible source of the fraud. It had to come from one of a very limited number of medical vendors
The CC company fraud division is on the ball and instantly resolved the issue. There was some post event correspondence and a required affidavit that I did not make the charges in question.
bert,
Thanks for sharing that story. I would be curious to know who ended up paying for the merchandise that was received? Did the merchant end up eating it?