Free Republic
Browse · Search
General/Chat
Topics · Post Article

Skip to comments.

Why Apple is Kicking Everyone’s Ass – The Real Cost of Software Development is Usability
The Naked Entrepreneurs ^ | 04/08/2010 | Chris the Brain

Posted on 04/11/2010 2:38:33 AM PDT by Swordmaker

What does Apple get that Sony, HP, Microsoft, Dell, Samsung, and LG don’t?…. Usability in software. All these other geeks out there making hardware love packing on “specs”, stuffing big numbers like RAM, gigahertz, and hard drive space into small or cool looking gadgets. It all looks good on paper, but after you use one of their gadgets for more than a few weeks, you just want to throw it out a window. Thousands of new gadgets released every year all using the same-old crappy unfriendly, unintuitive, unattractive software. It’s no wonder so many are flocking to Apple when we can just pickup one of their simplistic products, start taping and swiping our fingers, and lo and behold… it just does what we want it to do. Of course, it isn’t easy, or cheap, to make software this user friendly, which is why everyone is having such a hard time keeping up.

As a software developer, I hear the phrase “I just want it to…”. Which, as any experienced software developer knows, is the most expensive phrase we ever hear. People have software needs all the time, which may require vast complicated effort to achieve, but they want it to hide all that complication behind a simple and user-friendly interface. What most people don’t know is that making software do just about anything doesn’t cost nearly as much as making it easy and intuitive for them to use. This lack of cost awareness is what ruins so many “brilliant” product ideas.

Sony is, in my opinion, the worst offender. In the past decade, I have seen Sony release cutting-edge gadgets to the market before anyone else. The PSP was an amazing gadget when it came out, in theory. It played music, videos, viewed photos, surfed the web, and of course, played games. The problem was that, excluding the last feature, it didn’t do any of them well. In fact, all the claimed features were so hard to use that almost no one could figure it out. Then, even more idiotically, Sony received reports that users were not using the extra features and stopped improving them! Sony could have been the what the iPod Touch is today, but lost the chance with bad software.

But I don’t just write this to rant, I write this as a warning to other business owners and entrepreneurs out there. Developing software and technology is one thing, but making it user friendly is another. In fact, usability can consume up to 80% of a project’s time and resources. That is, if your actually going to make something people will want to use. You have to build it, review it, fix it, test it, fix it, beta release, fix it, get feedback, fix it, get more feedback, fix it… and maybe… just maybe… people will be able to actually use it.

This is why the only mobile platform even close to keeping up with Apple is Google’s Android. Google is the only one in the fight with the know-how and resources to keep up. Even RIM, makers if the Blackberry, can’t keep their mobile software up to par, they have to invest in starting from scratch or spending huge resources in fixing what they have.

If you or your company has a “great idea” for an application or gadget, just remember, once you price the development… multiply it a couple times for usability.


TOPICS: Business/Economy; Computers/Internet
KEYWORDS: hitech; ilovebillgates; iwanthim; iwanthimbad; microsoftfanboys
Navigation: use the links below to view more comments.
first previous 1-20 ... 61-8081-100101-120 ... 221-224 next last
To: AnotherUnixGeek

Yea there’s a wrapper to run 32 bit flash on a 64 bit Linux. And there’s even a 64 bit beta out. I have nothing but trouble with it.

As for iPad vs my ThinkPad? I haven’t really touched my laptop in a week. Since I have no work to use it for, I’ve been using it for content consumption.

Around 7 pounds versus one and a half; 3 hour battery versus 10.

To use laptop, set down, open lid (wait for it to wake up and reestablish WiFi) , login and go. To use pad, press home button, swipe finger and go.

Mobility: I can walk around the house with the pad like I would with a magazine; about the same size too. Laptop, yea its doable, but awkward and clumsy and forget about holding like a magazine and still interact with it. Transporting: pack laptop in backpack with power cord, sling backpack over shoulder and go. iPad, close cover and carry like said magazine. Did I mention battery life?


81 posted on 04/11/2010 6:07:36 AM PDT by AFreeBird
[ Post Reply | Private Reply | To 54 | View Replies]

To: driftdiver
There’s PLENTY of research by knowledgeable people who consider the ipad very short of functionality.
Apple is, and always has been, about minimalism. The point of the iphone and ipad is to do what you want(eg. movies, photos, mail) as fast and as easily as possible. People that are willing to go the extra mile to get all the "features" they can out of their system inevitably gravitate to Windows or Linux.

Complaining about apple devices being short of functionality is like complaining that oranges aren't apples.

82 posted on 04/11/2010 6:08:13 AM PDT by ketsu (ItÂ’s not a campaign. ItÂ’s a taxpayer-funded farewell tour.)
[ Post Reply | Private Reply | To 15 | View Replies]

To: driftdiver
The ipad doesn’t have enough power to do much except be an expensive kindle.

The Kindle with the same size screen as the iPad is $489. The base iPad is $499.The Kindle, as a dedicated book reader, does not have color, movie viewing capability, games capability, etc., yet did well in the marketplace. Even if the only function of the iPad was to be an ebook reader, it's well positioned in that market. We could quibble about whether the color screen that uses more power or the black and white with lower power consumption model is better, but the fact remains that the iPad is extremely competitive with a functional and successful product in an existing niche category, and adds much more functionality in other areas.

83 posted on 04/11/2010 6:10:00 AM PDT by Richard Kimball (We're all criminals. They just haven't figured out what some of us have done yet.)
[ Post Reply | Private Reply | To 64 | View Replies]

To: Leisler
Nyuk, Nyuk, Nyuk.......

Great analogy! ROFLMAO!

84 posted on 04/11/2010 6:15:02 AM PDT by PSYCHO-FREEP ( Give me Liberty, or give me an M-24A2!)
[ Post Reply | Private Reply | To 78 | View Replies]

To: driftdiver
Well the story is somewhat anecdotal, but none the less the iPad is not currently designed to replace a pc, but augment it. One thing I like about the iPad (which I do not own, nor intend to buy) is one does not have to take it out of the bag when going through airport security, unlike your notebook pc.

You are simply not in the target market, as myself.

Power: I assume you are referring to the 1 GHz cpu. Here you are falling into the old thinking. You can no longer judge power by cpu speed. There is plenty of info available to go into this in detail on the net.

But to make this interesting: you sound like an honest guy - some time go to an AAPL Store and prove yourself correct.

FYI: The iPad is comparable in price and size to the Kindle DX and will do much more than the one trick Kindle or Kindle DX.

Real-life iPad: Presenting with an iPad, Keynote, and VGA connector

85 posted on 04/11/2010 6:27:53 AM PDT by PIF (They came for me and mine .. now it is your turn..)
[ Post Reply | Private Reply | To 64 | View Replies]

To: McGruff

Why Apple is Kicking Everyone’s Ass?

Umm, because they are a monopoly?

Explain and define monopoly...

By your def anyone who makes any thing proprietary is a monopoly — like name you favorite car company - which like AAPL does not permit you to use a competing car companies parts.


86 posted on 04/11/2010 6:30:48 AM PDT by PIF (They came for me and mine .. now it is your turn..)
[ Post Reply | Private Reply | To 69 | View Replies]

To: driftdiver

“Apples are not secure.”

The US Army and NSA would disagree....


87 posted on 04/11/2010 6:32:37 AM PDT by PIF (They came for me and mine .. now it is your turn..)
[ Post Reply | Private Reply | To 74 | View Replies]

To: Swordmaker

It’s not hard, there should be Man Schools to get people basic skills sets.


88 posted on 04/11/2010 6:33:58 AM PDT by Leisler
[ Post Reply | Private Reply | To 79 | View Replies]

To: PSYCHO-FREEP

I keep hearing about a new Stooges movie. I can not wait.


89 posted on 04/11/2010 6:35:25 AM PDT by Leisler
[ Post Reply | Private Reply | To 84 | View Replies]

To: Swordmaker
Multitasking... The iPad, like the iPhone, multitasks native Apps fine, currently multitask some third party apps such as Yahoo Messenger's notification and MDN notification just fine, and with the release of iPhone OS4 this fall, will multitask many other third party apps just fine.

Of course, Windows Mobile and Android will multitask ALL your apps fine. No need to get Microsoft or Google to 'sign off' on your use of multitasking, or use only their special tools (see the new dev license debacle from Apple; slashdot is all up in arms about it).

Flash Support... It will not support Flash, and probably never will, because Flash is a 32 bit application and iPad and iPhone are 64 bit Operating Systems... and Flash is a resource hog that eats CPU cycles.

REALLY? The ARM inside the iPhone and iPad are 32 bit devices; in fact, the iPhone OS currently (and I presume 4.0) is 32 bit only.

Additionally, there are 64-bit-compatible versions of Flash; it runs on the 64 bit versions of Windows and Linux.

Camera/Webcam... With a 99¢ app, available now, the iPad will allow an iPhone 3Gs camera to be controlled and shoot pictures for the iPad and display them on the iPad... in real time. Other apps are on the way that will do the same thing with ANY bluetooth capable camera.

So I can juggle my iPhone while trying to balance and look at my iPad? I guess since there's no camera on the iPad you have to do something... I mean, it's not like other tablets or netbooks have cameras; oops, I guess they do!

phone/video call... The WIFI capable iPads work just fine with the iPhone version of SKYPE... and will make phone calls to any phone in the world using the built in microphone and speakers.... or to a Bluetooth headset.

About time they caught up with Windows Mobile which has run Skype for years... And what about other VOIP tools? Google Voice? The dozens of SIP-compliant tools?

Removable battery... First of all, the battery in the iPad is dangerous to handle, secondly, the addition of a battery access port would add weight and complexity and cost to the iPad, and thirdly who needs a replacement battery when the iPad has a measured 11.8 hour life between charges, and a 30 day standby time?

Yes, those dangerous LiPo batteries that are found in hundreds of cell phones and remote controlled toys, with those untold millions of people maimed or killed. Uh, maybe not... Plenty safe, actually. At least as safe as LiIon batteries which every laptop out there uses - and lets the user change.

Memory Card Slot... The iPad was designed to be a Cloud based computing device with storage on the cloud. Which memory card of the 14 current standards would Apple have decided to include?

Yes, so difficult! I mean, the SDMicro is so huge that you can't use it, and those 8-card-readers that HP, Dell, Toshiba, and about every other laptop maker builds in are just too limiting because they only support the top 8 cards, and thus only about 95% of the market. Better to ignore it all and lock out 100%, rather than just 5%...

And that cloud, better hope it's running and well connected! Of course, we've seen just how reliable that is with AT&T and other networks. And travel, well, get ready for heavy-duty roaming fees overseas - nothing like paying $3.00 per MB to download your e-mail and pictures!

Need I go on? From simply out-and-out technical errors (54 bit OS - sure!) to excuses (too dangerous to handle a battery that millions handle every day without a second thought), this reads like a total Apple apologetic...

90 posted on 04/11/2010 6:36:45 AM PDT by PugetSoundSoldier (Indignation over the Sting of Truth is the defense of the indefensible)
[ Post Reply | Private Reply | To 12 | View Replies]

To: Swordmaker
Is that why NetApplications latest report

Note that the report you link is not really correct; I know I (and many other power users) set my Windows Mobile to report as IE7, so I'm not shuttled off to some limited mobile web version of a site (99% of all sites are perfectly fine in Opera and PIE). Meaning that there are plenty of WinMo users who don't show up in that list because we don't report ourselves as limited browser.

91 posted on 04/11/2010 6:40:13 AM PDT by PugetSoundSoldier (Indignation over the Sting of Truth is the defense of the indefensible)
[ Post Reply | Private Reply | To 19 | View Replies]

To: Swordmaker

Hi Sword,
One thing I’ve noticed on these threads is how much of the negative about Apple is dissing the users, not the product.

NEway, the upcoming HP Slate will be a good test of the visions of Apple & MS in their visions for implementation of the tablet interface. Long-term, I’m not sure either vision will be successful, but if either is, I suspect it will be the Apple iPad version. Rather than flame and try to make people mad, I will try to be objective in my analysis (Note, though, that I do have a preference for Apple products.)

The tablet computer has been a holy grail for the industry for years. There is an almost manic desire to kill the keyboard. Until reliable touch screens came out, though, there were no viable input alternatives.
The iPad, from my brief encounter with it, seems to be about 75% designed for media consumption, but is capable of light word processing, email, and other input. Apple used the strategy of taking a mobile OS and upscaling it. The biggest advantage of this is that the OS was designed for touch interface from the beginning.
With the HP Slate, the stated specifications are 2.2 lbs (a little over a half pound more than the iPad) and it runs full Windows 7. This will make it more powerful, but will result in greater power consumption. Windows 7 is also primarily a mouse driven architecture with some touch controls attached.
I can’t see the HP Slate being particularly successful, because the HP Slate truly is a laptop with the keyboard removed and some touch capability added. The question of “Why should I get this instead of a full laptop?” becomes a lot more acute with the Slate. The keyboard on the Slate is resizable and floats on the surface, but I suspect this will create a lot of problems with the keyboard covering the Window area where you’re trying to create input. To be functional, I suspect most users will take a keyboard and mouse with them, and something to prop up the screen. This is why I think the MS approach will not be successful. Although I have only seen videos, the Slate isn’t out, the interface is a full PC interface, and in demo videos I’ve seen, the user had difficulty getting Windows to close, etc., because of latency and the difficulty of accuracy in touching the proper place on the screen. As this was a beta product, this may be fixed by the time the Slate comes out. There are some things I don’t know about the Slate, such as accelerometer and compass support, screen orientation capabilities etc. When Balmer demoed the Slate, he played Frogger, rather than a game that required accelerometer support, so on those fronts, I don’t know.
With the iPad, there’s no question. If you need the full capabilities of a laptop, it’s not your product. Is there a niche for what it is? With the Kindle being enough of a success at a similar price point to be very profitable for Amazon, I think there is.


92 posted on 04/11/2010 6:43:07 AM PDT by Richard Kimball (We're all criminals. They just haven't figured out what some of us have done yet.)
[ Post Reply | Private Reply | To 60 | View Replies]

To: AFreeBird
Mobility: I can walk around the house with the pad like I would with a magazine; about the same size too. Laptop, yea its doable, but awkward and clumsy and forget about holding like a magazine and still interact with it. Transporting: pack laptop in backpack with power cord, sling backpack over shoulder and go. iPad, close cover and carry like said magazine. Did I mention battery life?

Don't get me wrong, I'm glad to see Apple bringing the tablet format to life - it's long overdue. I've owned at least one Apple or NeXT computer ever since I got my first part-time job back in high school and currently have a MacBook Pro which I use heavily. But I'm not at all a fan of what Apple is doing with the iPhone and especially with the iPad. They've joined with Big Media to try to get consumers hooked on the idea of computers as highly controlled, passive devices for consumption of media content - something that the media companies have always wanted and just the antithesis of what the Internet and personal computing have always been about. Everyone else on the planet has noted the irony of a device like the iPad coming from the company that once aired those Macintosh-1984 ads - I wonder if Jobs has.


93 posted on 04/11/2010 6:43:57 AM PDT by AnotherUnixGeek
[ Post Reply | Private Reply | To 81 | View Replies]

To: Swordmaker
My last phone I had before my iPhone, a Motorola, had a speaker phone capability. During to TWO years I had that damn phone, I was able to use the speaker phone capability just twice... because I could NEVER find it when I needed it... the two times I did use it, the icon for it just suddenly appeared on the screen over the button... and there it was.

Too bad you have a complex phone then and now. When I want to use the speakerphone functionality of my HTC Touch Pro 2 (which I use a lot, because it's so convenient) I simply turn it over, exposing the external speaker and dual mics on the back. The phone - that antiquated, non-user-friendly Windows Mobile thing - just works. Face it towards you, it's a regular phone. Set it down on a table and it becomes a speaker phone.

It just works.

94 posted on 04/11/2010 6:45:21 AM PDT by PugetSoundSoldier (Indignation over the Sting of Truth is the defense of the indefensible)
[ Post Reply | Private Reply | To 35 | View Replies]

To: Leisler
I keep hearing about a new Stooges movie. I can not wait.

I can. Last I heard, Sean Penn was going to play Larry.

95 posted on 04/11/2010 6:45:45 AM PDT by Richard Kimball (We're all criminals. They just haven't figured out what some of us have done yet.)
[ Post Reply | Private Reply | To 89 | View Replies]

To: Richard Kimball
Well then Penn can just be himself. ( Apologies to the great Larry Fine )
96 posted on 04/11/2010 6:48:51 AM PDT by Leisler
[ Post Reply | Private Reply | To 95 | View Replies]

To: dennisw

As a Linux user - I take the comparison to Apple (poorly) as an insult! Really though - beauty is certainly in the eye of the beholder.

With that said...

Windows - fixed look - you can change the background - you can change the color of the decorations - otherwise you are stuck with the way it looks.

OS-X - You get what Apple thinks is pretty.

Linux - A chameleon with 5 to 7 possible different window managers to choose from, thus every aspect of the environment is customizable. You can even have a raw terminal if that is ALL you want.

OS-X has a following. They also only have 3-4% of the market. Same is true for Linux. The majority of people who by Apple will buy nothing else. At least I can say that I have multiple Windows boxes along with multiple Linux boxes. (Not to mention my Droid phone ;-)


97 posted on 04/11/2010 6:50:10 AM PDT by fremont_steve
[ Post Reply | Private Reply | To 6 | View Replies]

To: Jeff Gordon
Apple is like Obama. It has a bunch of highly loyal fans who are blinded to reality. Loyalty to Obama or Apple requires a hge dose of cognitive dissonance.

Straigtt from Pelosi's playbook, attack the people not the ideas.

5th reply, it usually happens sooner.
98 posted on 04/11/2010 6:50:46 AM PDT by Gomez (killer of threads)
[ Post Reply | Private Reply | To 5 | View Replies]

To: Swordmaker

I’m going to take you on a few points.

Flash - that is just a sour grapes argument. We don’t have flash so we must not need it. If Lord Job had wanted us to have Flash he would have provided it to us! ;-)

Removable battery - You are making excuses with no really solid engineering backing. If it had to be removable, then other parameters of the design would have changed to accommodate that requirement - likely coming in at near or at the same actual cost. (I’m an engineer...it could have been done.)

The watermelon tastes better too!


99 posted on 04/11/2010 6:55:38 AM PDT by fremont_steve
[ Post Reply | Private Reply | To 12 | View Replies]

To: Swordmaker
The controls for the display are below the widescreen presentation... and a 16:9 wide screen on a handheld device is not suitable for other purposes like e-reading, surfing the web, photographs, or other purposes.

Pick up a new HTC with the 480x800 screen (that's 16:9.6). Works great for all those things - REALLY well when in vertical mode, and watching full movies without pan-and-scan - and in higher resolution than an iPhone - is great.

Do you know how much weight you are talking about to make the battery swappable???

The weight of the Dell Mini 10 battery is about 9 ounces, and it adds ZERO extra weight to make it removable. Just like my HP G71 - it clips in from the outside and creates a seamless back.

Video ports... most users DO NOT USE VIDEO PORTS ON LAPTOPS... so that is just more BS. I'm a heavy computer user... and I can think of the times I used the video port on my laptop in the last two years... never. And again, weight, thickness of case, and cost?

Hey, it's nice to have, I use it for video out to projectors for presentations. Both with my laptop and with my phone (which has video out as well). And when I'm doing technical work (CAD or schematic capture) it's really nice to have a second monitor for documentation.

Why carry around a disk when the same content can be downloaded from the cloud?

Clearly you don't travel internationally. Internet connections in much of the world are a good concept, and often very lacking. Not to mention that many content providers like Hulu and Netflix will cut you off from streaming if you're outside the US, or some countries like China will cut you off from Youtube. Being able to play actual physical media is nice. And I can do that no problem with my laptop or with my phone (here in China most DVD places will copy the movie to your MicroSD card no problem, so then it's on my phone).

Do you understand that iPhoneOS is OS X???? It is a mobile maximized version of OS X.

A 32 bit version of OSX, that is... Snow Leopard it is not, nor based on Snow Leopard.

100 posted on 04/11/2010 6:58:52 AM PDT by PugetSoundSoldier (Indignation over the Sting of Truth is the defense of the indefensible)
[ Post Reply | Private Reply | To 48 | View Replies]


Navigation: use the links below to view more comments.
first previous 1-20 ... 61-8081-100101-120 ... 221-224 next last

Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.

Free Republic
Browse · Search
General/Chat
Topics · Post Article

FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson