Comcast is the worst company because it owns these three-ring-circus shows that no one takes seriously part of the real company in America, and these liberal shows aren't exactly being met with legitimacy and respect being part of America's worst company.
You couldn't find a worst match in heaven in which these two deserve each other.
False witness will always destroy the witness even at the cost of the civilization.
They made stupid mistakes like sending us the wrong modem, not managing the switch over correctly, forcing us to use a crappy modem, plus 20 other issues.
The odd thing too — our cable TV and Internet became unreliable as soon as we added the telephone. Reliable for years and years before that.
In the end, I realized how spoiled I was by our bureaucratic telephone company Centurylink. We switched back.
Comcast is the worst company that I have every dealt with, period.
I tend to take anything The Consumerist says with a grain of salt, as they tend to take many non-stories submitted by perpetually offended customers (i.e. the big eeeevil big box store refused my expired coupons) and blow them out of proportion.
However, in this case they are probably right.
I’ve had good luck with Comcast in Colorado, though I use only their business-class ISP service. They’ve been extremely responsive to service calls. Heck, most calls respond with “we know there is a problem in your area and we are working on it now; would you like a call when it’s fixed”? Almost all of the outages are because wind storms or blizzards cause huge portions of ancient rotten cottenwoods to crash onto the cables in the vicinity. We also get a fair number of car crashes into power polls that take down the lines around here too for some reason.
When there is a rare problem at my end, they’re here in less than 24 hours, often same day, and fix whatever is wrong, usually with knowledgeable and personable repairmen. (It does help to lease the modem or modem/router, which eliminates finger-pointing.)
The worst problems I have ever had have been with communications companies.
I have had terrible problems at times with Verizon (they double billed me for three years, and WOULD NOT STOP-)
Nynex (lets not even go there)
AT&T (No we have no record of you signing up for that....your bill isn’t $32, it’s $440....)
and T-Mobile (Oh our computers were down so we have no record of the contract you said we agreed with you...you owe us $60 more a month for the past 6 months...no we won’t adjust it...) - This was the one that has us actually screaming.
Brighthouse (Yes, I know we were supposed to turn on the service in your new house but when the contractor saw the real estate sign he figured the house was empty so he just kept driving....what do you mean, OUR fault, no we won’t honor our “on time” guarantee...Well, WE didn’t KNOW you were sitting in an empty house all day waiting...)
It’s sort of amazing to me that communications companies don’t know how to communicate. I don’t have Comcast in my area so I guess I’ve escaped.
Cable providers enjoy almost a complete monopoly in the areas they serve. So they treat the customers like dirt.
Sometimes it's taken some prodding and enhanced vocabulary techniques but the job seems to get done. I once got a service call made on a sunday afternoon when squirrel damage to my outdoor cable was causing me to miss a bears game (their ops center is just a half mile down the road). For a time, until he got transferred, I even had the personal cell phone number for a field service tech in my area so I could avoid having to call tech support or customer service.
I recently upgraded to their X1 platform and it's far and away the coolest cable service i've ever had. it freaks my wife out when i change channels on her tv with my cell phone when i'm out on the road.
That’s only because they don’t have Time Warner.
If that merger goes through millions are SCREWED.
AmeriGas™ has got to be number 2.
There are two cable companies in America, Comcast and AT&T. That’s one more than a monopoly. But put those two in cahoots, you’ve got a monopoly. And they own the politicians. Switch to dish? The two major dish companies are owned by....guess who.
Well deserved.
I fired them six years ago for, among other reasons, being utterly unable to send me an accurate bill. And for making me run the gauntlet of snarly, grumbly union members and/or incomprehensible offshore call-center employees in a vain attempt to receive “customer service”.
The straw that broke the camel’s back was when their tech came to my house to pick up my digital converter and did not log it back in. I got a nasty letter from Comcrap accusing me of stealing it, along with a bill for nearly $700. It turned up on one of their trucks someplace in Maryland two months later.
Comcast: head up the arse of BO and Hitlery.
The only problem I DO have is their failure to carry the "TV Guide" signal which is required for my Pioneer Kuro plasma TV with Cable Card......
I did a little work for Comcast. I was on the phone with a customer and had to mute a television in the adjacent cubicle (unoccupied) that had some gangsta rap movie where every third word was the effenheimer. To be professional (in my view) I do not need that bleeding into doing business with a CUSTOMER. Because I muted the sound on that TV (nobody watching) I was fired and called a racist MF by the manager.
Just one example of where Comcast’s priorities really are.
MSNBC: where ideology trumps profits!
Com cast is a more dangerous American enemy than Al Qeada, russia, or China.
Comcast has a manopoly that can not be tolerated