[[[ Excite@Home HAS gone dark !!! ]]] -- CableModem customers stranded!

12/01/2001 | Lazamataz

[Lazamataz]

I'm an @home customer, AT&T to be exact. At 8:15 CST, I no longer could access any pages. Not google.com, not cnn.com, none of the old standbys that ALWAYS work.

I've heard a lot about the poaaibility of @Home pulling the plug on 4.1 million customers. Did it happen? The only reason I can connect at all is that my lovely and gracious fiance also has a dialup account for when she is on the road, and I am calling in here using that. I am presently on hold on the AT&T@Home help line. I'll have more information.

Technically, the light is on but no pages are being connected. My Cable Modem is up and connected but nothing loads.

[stilts]

I'm on Cox and am fortunately still up. However, in the event we go down can anyone recommend another service? Any fast dial-up options? Is Direct DSL a good service? Which companies are offering sweetened deals to people stranded by @home? I am not too computer savvy and could use a little help. Thanks.

[RadioAstronomer]

North Denver area

[Give Piece A Chance]

I don't think BJs are lifetime appointments, but he definitely doesn't have to answer to any voters...

True. Bankruptcy judges are Article I U.S. Const. judges, not lifetime appointments. They have 14-year terms and can be re-appointed.

[Cannon6]

Mediacom in NW FL

[jmp702]

As of right now, I am still up in So.Cal.-- Adelphia@home.

[drc43]

Dark in Michigan. Using dial up now

[prisoner6]

I'm near Pittsburgh in Crafton, a western suburb.

Interestingly enough my 11 year old son just came into the room, saw me fiddle with dial-up and remarked...

"America has to get better judges!"

prisoner6

[rollin]

Just tried the http://newuser.attbi.com/ link that AT&T sent to us in a November 19th letter.

The URL is not working.

The AT&T high-speed internet cable in Dallas is out. I have checked with several friends throughout the Dallas area and all report the same problem.

[joey'smom]

Cox@home still up in San Diego.

[Freedom2specul8]

COMCAST USERS

www.comcastonline.com/info.htm
1-888-433-6963

IF we were going to have a disruption, it would have happened last night at midnight. (nice warning eh?)

a disruption could still occur...but only for a couple of hours supposedly.

[Stefan Stackhouse]

If our own home-grown incompetents can do this much damage, then Lord help us should the terrorists decide to try to hit our telecom systems!

[Lazamataz]

Where in Michigan?

Darkness Map

AT&T, Chicago, IL

AT&T, Denver, CO

Unknown company, Unknown City, MI

[Dr.Deth]

Ruh-roh. I'm @home, east coast. Been DLing at solid 2Mbps since 10pm EST. Still here, for now.

Maybe the shutdown is just as well... <10Gb free out of 160 right now. Gotta sort it ot sometime.

[Lazamataz]

Darkness Map

AT&T, Chicago, IL

AT&T, Denver, CO

Unknown company, Unknown City, MI

AT&T, Dallas, TX

[JENINMO]

My ISP is still hooked up as well. I called last night (I have Mediacom with ispchannel.com powered by @home) and I was told that Mediacom was in negotiations with @home, and if this happened, an alternative plan was in place. So far, I'm still high speed cable modem internet connected.

[StarFan]

Are you connected? I suspect the Ct. customers are all affected.

[Slip18]

We're still up in Phoenix.

[drc43]

"Where in Michigan?"

Right..

Grand Rapids, Mi
AT&T@Home
Out at 9:20 AM EST

[Lazamataz]

Darkness Map

AT&T, Chicago, IL

AT&T, Denver, CO

Unknown company, Unknown City, MI

AT&T, Dallas, TX

AT&T, Pittsburgh, PA

[prisoner6]

My question is, outside of the obvious trying to log on every so often, how will an AT&T cable suscriber KNOW when/if service is restored.

the lights on the modem are blinking as usual. It WOULD have been NICE of AT&T to not just send that letter around and give us non-working urls, but also to be communicating via the airwaves, email, etcetera.