Best thing to do is get an injunction with intent to go to civil trial with Salesforce.
You can’t win the trial, they’ve got you on the customer agreement. What you can do is cost them a ton of money in legal fees and buy time to switch to a competing product.
You don't need to win. You need to get 1,000 customers to file suit. Overwhelm their ability to cope with the volume of suits. While they are downing in legal action, the customer base can find a willing competitor to migrate off a platform managed by jackasses.
“they’ve got you on the customer agreement...”
I didn’t read it. Don’t they have a contractual responsibility too? Can they unilaterally change the terms anytime they want? Does it forbid sales of certain arms?