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VA secretary: Disney doesn't measure wait times, so why should VA?
The Washington Examiner ^ | May 23rd, 2016 | By Sarah Westwood

Posted on 05/23/2016 11:24:16 AM PDT by Mariner

Veterans Affairs Secretary Robert McDonald on Monday compared the length of time veterans wait to receive health care at the VA to the length of time people wait for rides at Disneyland, and said his agency shouldn't use wait times as a measure of success because Disney doesn't either.

"When you got to Disney, do they measure the number of hours you wait in line? Or what's important? What's important is, what's your satisfaction with the experience?" McDonald said Monday during a Christian Science Monitor breakfast with reporters. "And what I would like to move to, eventually, is that kind of measure."

McDonald's comments angered House Speaker Paul Ryan, who tweeted out Monday afternoon, "This is not make-believe, Mr. Secretary. Veterans have died waiting in those lines."

(Excerpt) Read more at washingtonexaminer.com ...


TOPICS: Foreign Affairs; Front Page News; Government; News/Current Events
KEYWORDS: sociopath; veterans
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To: Haiku Guy

The irony, of course, is that Disney (and the other theme parks) pay a great deal of attention to how much time their guests spend in line. They know that excessive wait times = a paying guest who is unlikely to return. You can find predicted wait times on various websites like this one:

https://touringplans.com/magic-kingdom/wait-times#

Or, you can download the app and learn exactly how long your wait will be.

For a guy who once ran Proctor & Gamble, Robert McDonald is an absolute idiot. He’s following Zero’s orders to play out the string and avoid any meaningful VA reform. Barry is more concerned about the government workers at the various VA centers (a reliable Democrat voting bloc) than the vets they are supposed to serve.


61 posted on 05/23/2016 1:25:29 PM PDT by ExNewsExSpook
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To: Mariner

Depends on what drugs they’re giving out, I guess ...


62 posted on 05/23/2016 1:46:51 PM PDT by x
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To: HarleyLady27

“He assumed the Chairman of the Board role January 1, 2010. He retired from P&G on June 30, 2013”

Retired in this case is a polite way of saying he was fired by the Board of Directors for poor performance and was put on the street with a big fat severance package. The company was a wreck and the board brought back McDonald’s predecessor, A.G. Laffley, to straighten the company out.

Apparently MacDonald’s management skills have not improved since Obama hired him to run the VA. His recent statement demonstrates he has the same arrogance as Mr. Obama.


63 posted on 05/23/2016 1:52:27 PM PDT by Soul of the South (Tomorrow is gone. Today will be what we make of it.)
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To: NonValueAdded

Exactly! What a crock. Of course Disney measures waiting times. Only fools and Obama voters, but I repeat myself, believe this crap.


64 posted on 05/23/2016 2:14:19 PM PDT by Lysandru
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To: Lysandru

The idiot is a typical Veteran-hating LIB appointed by Clown Prince nobama. The idiot should be fired immediately and have any retirement yanked. All the Vets who waited AND DIED should have some time with this jerk-o**.


65 posted on 05/23/2016 2:27:14 PM PDT by hal ogen (First Amendment or Reeducation Camp?.)
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To: Mariner

Early life and education[edit]
McDonald was born on June 20, 1953 in Gary, Indiana, and grew up in Chicago.[4] He graduated from the U.S. Military Academy at West Point in 1975 with a Bachelor of Science degree in Engineering. At West Point he served as the Brigade Adjutant for the Corps of Cadets and was awarded the Silver Medal from the Royal Society for the Encouragement of Arts, Manufacturing and Commerce. After graduation, he served in the U.S. Army for 5 years, primarily in the 82nd Airborne Division, attaining the rank of Captain, and earned an MBA from the University of Utah in 1978. Upon leaving the military he received the Meritorious Service Medal.[5]

Career[edit]

Senate Majority Leader Harry Reid meets with Veterans Affairs nominee Robert McDonald on July 16, 2014
McDonald joined Procter & Gamble in 1980.[6] He served as a brand manager for Tide from 1984-1986. In 1989 he transferred to Toronto to lead P&G’s Canadian Laundry business, and moved to the Philippines as General Manager in 1991. In 1995 he became Vice President, Laundry & Cleaning Products Asia, and relocated to Japan. A year later in 1996, McDonald became President, Japan Operations, and in 1999, President, Northeast Asia. Two years later he moved to Brussels as President, Global Fabric Care and later President, Global Fabric & Home Care. He was appointed Vice Chairman, Global Operations in 2004 and appointed Chief Operating Officer in July 2007. McDonald became President and Chief Executive on July 1, 2009.[7] He assumed the Chairman of the Board role January 1, 2010. He retired from P&G on June 30, 2013.[8]

Under McDonald’s leadership, P&G grew organic sales by an average of about three percent per year with core earnings per share up an average of about four percent. P&G’s stock price rose from $51.10 to $78.80 during his tenure as CEO – over a fifty percent increase. The company’s market capitalization puts it among the top fifteen most valuable companies in the world. P&G also made significant strategic adjustments to its product portfolio. The Company acquired Ambi Pur and formed a joint venture with Teva Pharmaceutical Industries, which will enable P&G to expand its Consumer Health Care business. P&G also divested its remaining food business, Pringles, exited the pharmaceutical business, increased its focus on discontinuous innovation through the establishment of transformational platform technologies and a new business creation group, and initiated a five-year, $10 billion productivity program.[9]

Source: Wikipedia


66 posted on 05/23/2016 2:30:10 PM PDT by trisham (Zen is not easy. It takes effort to attain nothingness. And then what do you have? Bupkis.)
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To: Mariner; HarleyLady27

Sorry for the duplication!


67 posted on 05/23/2016 2:31:44 PM PDT by trisham (Zen is not easy. It takes effort to attain nothingness. And then what do you have? Bupkis.)
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To: Mariner
flush out yer headgear newguy... only one is voluntary
68 posted on 05/23/2016 3:00:14 PM PDT by Chode (Stand UP and Be Counted, or line up and be numbered - *DTOM* -w- NO Pity for the LAZY - Luke, 22:36)
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To: Mariner

Sounds like the VA just entered the “stupid contest” that current participants of the Forestry Service and CDC are leading ... however, things may change quickly with a pro like the VA entering the contest.


69 posted on 05/23/2016 3:02:44 PM PDT by RetiredTexasVet (The answer: To frustrate FOIA requests and conceal the money laundering of bribes thru the CGCI!)
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To: Mariner

>>When you got to Disney, do they measure the number of hours you wait in line?

This guy is just plain stupid. They do measure the wait times. They manage the wait times. They even sell the FastPass as an additional revenue source so people can skip the well-managed wait times.


70 posted on 05/23/2016 3:03:01 PM PDT by Bryanw92 (Sic semper tyrannis)
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To: Mariner

An incompetent president heads an incompetent administration which attracts incompetent administrators.....


71 posted on 05/23/2016 4:17:52 PM PDT by Intolerant in NJ
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To: Mariner

http://www.redstate.com/brandon_morse/2016/05/23/boom-disney-responds-va-secretarys-comments-measuring-wait-times/

“What the Secretary said was factually untrue. We take wait times very seriously. We continually push the boundaries to give our guests the best experience possible. A large team of highly trained industrial engineers are tasked with improving our guest’s experiences, from transportation, to guest flow, to ride comfort and certainly wait times.


72 posted on 05/23/2016 4:19:01 PM PDT by Brown Deer (Pray for 0bama. Psalm 109:8)
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To: Mariner

Glad to see Paul Ryan tweet... Ryan is weakened right now. Man, the Romney in Paul Ryan killed him. You can feel it...


73 posted on 05/23/2016 4:22:41 PM PDT by Democrats hate too much
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To: Mariner

Maybe the VA would do better if they didn’t have this incompetent idiot in charge. He would make a good VP candidate for Hillary.


74 posted on 05/23/2016 5:12:28 PM PDT by mandaladon (Suppose you were an idiot, and suppose you were a member of Congress; but I repeat myself. Mark Twai)
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To: Mariner

aside from the idiocy, Disney DOES measure wait times. If Disney ran the VA, then we wouldn’t be in this mess.


75 posted on 05/23/2016 5:16:56 PM PDT by morphing libertarian
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To: Mariner

That’s sad and dumbfounding.


76 posted on 05/23/2016 6:30:56 PM PDT by Crucial
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To: Mr. K
I think it would be safe to assume the dead would be “completely unsatisfied”.

WRONG! Those people are like the people who have quit looking for work...they just don't count anymore!!
77 posted on 05/23/2016 6:47:29 PM PDT by ExTxMarine (Public sector unions: A & B agreeing on a contract to screw C!)
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To: Mariner

The arrogance of it is breathtaking.


78 posted on 05/23/2016 7:02:12 PM PDT by Georgia Girl 2 (The only purpose of a pistol is to fight your way back to the rifle you should never have dropped)
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To: Mariner

Give the vets free private health care, sell off or privatize the VA properties, and eliminate all bureaucracy not needed to administer the insurance cards. Make them part of another department and eliminate the rest. That’s not just a win-win - that’s a Yuge win-win.


79 posted on 05/23/2016 7:44:43 PM PDT by Some Fat Guy in L.A. (Still bitterly clinging to rational thought despite it's unfashionability)
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To: blueunicorn6
I believe he ran Johnson & Johnson.

It was Proctor & Gamble. They booted him right before I retired.

80 posted on 05/24/2016 3:50:20 AM PDT by Tennessee Conservative
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