Do away with tipping and you do away with the incentive to excel. That’s when everyone just mails it in.
The best shifts (I’m sure) are the ones where everyone busts their asses and they end the night over beers splitting up hundreds of dollars.
Exactly.
Being a server in a restaurant is one of the jobs that requires the least skill possible. It’s silly that just because you happen to directly interact with that person that there is a “tradition” of tipping them. They don’t even prepare the food, and that is somewhere where the skills of the worker matters more. Tipping a waitress is like tipping the checkout girl at the grocery store. It’s not a job that one person can do much better than any other. It’s not even a necessary job. You can do self-checkout just as easily as you could take a number and pick up your own food at the counter of a restaurant when you’re called.
I don't know about that. Nobody in my company ever gets a tip from a happy customer, and most people seem to have no problem striving to excel.