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In retail, Amazon wins while everyone else loses
CNN via WDSU.com ^ | Aug 13, 2015 | Paul R. La Monica

Posted on 08/14/2015 7:12:00 AM PDT by E. Pluribus Unum

NEW YORK (CNNMoney) —Americans spent more in July than they did in June.

They bought a lot of furniture and cars and spend money in bars and restaurants, according to the latest government report. That's the good news.

But many well-known retailers are struggling.

Macy's and Kohl's both reported sales and earnings this week that missed forecasts. They also issued disappointing guidance. And their stocks sank.

Macy's CEO Terry Lundgren said Wednesday that "throughout the first half of the year, overall consumer demand has been restrained."

Lundgren said the strong dollar continues to hurt the company because tourists are spending less at some of the company's flagship stores.

(Excerpt) Read more at wdsu.com ...


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To: chrisser

Prices and selection are better, fellow consumers’ reviews generally are far superior to the knowledge of the floor salespeople in a retail store.


I’ve noticed more and more in recent years, asking someone for help in a store is generally useless. The people working there generally have no knowledge of the products in their own stores. It makes for a frustrating shopping experience unless you know exactly what you want, and exactly where on the shelf it is, so you can grab it and go.


21 posted on 08/14/2015 7:57:59 AM PDT by Dilbert San Diego
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To: chrisser

but even that could change quickly if clothing sizes were really standardized)...”

Would that be such things labeled as “One size fits most” and we find ourselves relegated to pull on polyester everything? I long for the days of real fabric slacks that are lined, fit properly and last more than one season. Tired of the sleezy, bag lady look in women’s clothing.


22 posted on 08/14/2015 7:58:50 AM PDT by Grams A (The Sun will rise in the East in the morning and God is still on his throne.)
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To: cincinnati65

A $92 million last year. Not much but they are busy building market share. It’ll start ticking up as our prices will inevitably increase.


23 posted on 08/14/2015 8:02:07 AM PDT by JimSEA
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To: cincinnati65

Until Bezos has a distribution center within 100 miles of 99% of the U.S. population, Amazon will never stop expanding. And until Amazon stops expanding, they will never show a profit. At least if Bezos can help it.

He wants to build a 100-year company.


24 posted on 08/14/2015 8:03:11 AM PDT by Anitius Severinus Boethius (www.wilsonharpbooks.com - Sign up for my new release e-mail and get my first novel for free)
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To: Grams A

Well, I’m a guy, so I may have a different opinion.

But I do know that “M” or “L” can vary significantly from clothing vendor to clothing vendor.

Even the numbered sizes vary wildly.

I don’t know why the industry can’t see to get it’s act together on this - it costs consumers time and money and I can’t see how it results in any more sales than if they’d just tell you what you’re going to get accurately.


25 posted on 08/14/2015 8:05:54 AM PDT by chrisser (This space for rent.)
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To: Dilbert San Diego
"I’ve noticed more and more in recent years, asking someone for help in a store is generally useless. The people working there generally have no knowledge of the products in their own stores. It makes for a frustrating shopping experience unless you know exactly what you want, and exactly where on the shelf it is, so you can grab it and go."

Just MHO, but it seems like retailers can't or won't decide what they want to be. If they want to just be warehouses where I go in specifically for product X and just need to retrieve it, then they can get by with minimum wage drones and need a better inventory/location service.

If they want to be a full service retailer, then they ought to invest in quality help and train them (or hire people with experience).

My local Lowes doesn't appear to find it necessary to keep their inventory current. I walk in and an item that shows in stock online is missing or isn't where it's supposed to be. Then I get a blank look from the floor people when I ask for it because they don't even know what products they supposedly carry.

But in the same store, one of the appliance guys is probably the best I've ever met bar none. Like a walking encylopedia of their product lines.

I'm always curious if he gets paid the same as the drones he has to work with.
26 posted on 08/14/2015 8:12:42 AM PDT by chrisser (This space for rent.)
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To: proxy_user

I have a Sam’s premium card. They let the points build up over a year. Last February got over $700 back. In addition, now doing another incentive for so many $s spent at Sam’s, get $10 to use at checkout. Already have $70 built up.


27 posted on 08/14/2015 8:13:30 AM PDT by beaversmom
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To: proxy_user
I buy lots and lots from Amazon and am a Prime member. If I want something online, Amazon will likely be my first choice, particularly if the item qualifies for Prime shipping.

One thing that is becoming annoying to me is the preponderance of websites for brick and mortar stores that do not reflect what the store carries. Lots of retailers have websites that are so populated with 3rd party sellers that almost everything on their website says "web only". So, if I logon to Macy's, Target, Best Buy, Home Depot or wherever and it says "web only", I simply order from Amazon. If I can't get it from the store and have to order online, I'll order from the people who are the best at online orders.

28 posted on 08/14/2015 8:16:03 AM PDT by Sans-Culotte (''Political correctness is communist propaganda writ small''~ Theodore Dalrymple)
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To: Jeff Chandler

I believe he was being facetious.


29 posted on 08/14/2015 8:16:25 AM PDT by E. Pluribus Unum (To defeat the democRATs, we must first defeat the Republicans.)
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To: chrisser

I agree with you about the men’s sizes, although women’s isn’t really much better. Impossible for me to buy my son or grandsons any shirts on line. Brand name means little any more. I’m one of those that needs to hold it up, look at it, feel the fabric, check the seams and stitching, determine possible shrinkage and try to picture how it’s going to look after it’s been through the washer and dryer.

It’s one of the reasons why I often just give up, buy fabric and make shirts for the guys myself. Unfortunately I’ve found that the quality of the fabric available seems to have also deteriorated over the past few years.


30 posted on 08/14/2015 8:21:40 AM PDT by Grams A (The Sun will rise in the East in the morning and God is still on his throne.)
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To: proxy_user
Amazon takes my credit-card points, and has very good prices.

Plus the fact you don't have to leave the house and can look at a variety of products. Then you have actual customers giving their opinions of the pluses and minuses of each item. A couple of days later the doorbell rings and there is a box on your porch. Love me some Amazon.

31 posted on 08/14/2015 8:24:33 AM PDT by Starstruck (I'm usually sarcastic. Deal with it.)
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To: chrisser
My local Lowes doesn't appear to find it necessary to keep their inventory current. I walk in and an item that shows in stock online is missing or isn't where it's supposed to be.

That has happened to me at Staples more than once. They leave a cheery tag saying "why not go buy it online and then come back and pick it up here tomorrow." That assumes I live close to the store and don't have an immediate need for the item I walked into the freaking store to get.

Not that I shop at Staples much anymore. Their prices have skyrocketed over the past year, their staff is useless and some of the merchandise is starting to remind me of dollar stores.

I've found deeply discounted office supplies on ebay of all places.
32 posted on 08/14/2015 8:26:18 AM PDT by LostInBayport (When there are more people riding in the cart than there are pulling it, the cart stops moving...)
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To: Sans-Culotte

I’ve been a Prime member for 7 years.
I’m beginning to notice Amazon often is nowhere near the cheapest price available.
I think their algorithms are set up to see if they can shoot you a highball price occasionally.

Example: iPhone case
bought one 30 months ago for $14
need a new one basically the same brand/model for new phone
Amazon - $30
eBay merchant - $15


33 posted on 08/14/2015 8:28:10 AM PDT by nascarnation (Impeach, convict, deport)
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To: Starstruck

Here in NYC, the doorman signs for the packages and puts them in the package room. An automated building system sends you an email when your package arrives, and you go down and sign for it.


34 posted on 08/14/2015 8:31:49 AM PDT by proxy_user
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To: nascarnation

You can sometimes get a better price on Amazon if you log out and clear your cookies . Look for the item and add it to your cart and then log in


35 posted on 08/14/2015 8:37:38 AM PDT by Lera (Proverbs 29:2)
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To: grania

Made in China clothes


36 posted on 08/14/2015 8:40:31 AM PDT by goodnesswins (hey..Wussie Americans....ISIS is coming. Are you ready?)
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To: Grams A

I don’t know if this helps, but when I buy online, I buy from Lands’ End.

Their quality is almost always decent, and they have online tailoring for a lot of items. Their return policy is basically no questions asked, even after they’ve altered something for you.

Some of their “work clothes” (I work in an office) such as long-sleeve cotton dress shirts are way better quality and are more durable than what you’d get off the shelf in the men’s department at a department store. I wear odd sizes that I rarely find at a department store - with them I get everything fitted to order for about the same price.

What I generally do is order one. If it fits right, I order five or six. If not, I send it back and get another with the fit adjusted until it’s right. I’ve never had a problem with their consistency once I know what the size is and my wife can then order more and know that it will fit me.

Just my experience. I’ve been a customer since before the Internet was an option for ordering.


37 posted on 08/14/2015 8:40:38 AM PDT by chrisser (This space for rent.)
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To: Lera

Yes and these days I’m careful to cross-reference with other competing merchants. When you’re retired you have time to shop with a bit more in depth looks.


38 posted on 08/14/2015 8:41:44 AM PDT by nascarnation (Impeach, convict, deport)
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To: chrisser

I suspect getting out of the failing Sears empire is quite beneficial for them also.


39 posted on 08/14/2015 8:43:16 AM PDT by nascarnation (Impeach, convict, deport)
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To: Cry if I Wanna; proxy_user
I'm rich too! And I love to shop online.

What's the criteria for "rich"? I have $7 in my wallet.

40 posted on 08/14/2015 8:48:47 AM PDT by Graybeard58
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