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CHICK-FIL-A LEADS ALL FAST-FOOD OUTLETS IN CUSTOMER SATISFACTION
Breitbart Big Government ^ | June 30,2015 | by WILLIAM BIGELOW

Posted on 06/30/2015 11:47:52 AM PDT by Hojczyk

Chick-fil-A, the Christian fast-food company that is closed on Sundays to honor the Sabbath, ranks at the top of all fast-food companies for customer satisfaction, according to the American Customer Satisfaction Index Restaurant Report 2015.

Chick-fil-A was vilified by LGBT supporters for its CEO’s remarks supporting traditional marriage, but that hasn’t stopped it from topping the list the very first year it was included. Years before the recent Supreme Court decision legalizing sane-sex marriage, Dan Cathy, the CEO, responded to the Supreme Court decision to overturn the Defense of Marriage Act by asserting that it was “a sad day for our nation.”

Not only did Chick-fil-A head the rankings, its score was the highest ever recorded by the survey, despite the fact that the average score among fast food companies dropped almost 4% from 2014. Good service appears to be an antiquated notion, as staff courtesy, the efficiency of checkout or delivery, food quality, and order accuracy all plunged from last year.

Chick-fil-A earned a rating of 86, followed by Chipotle Mexican Grill (83), Panera Bread (80), Papa John’s, Pizza Hut, and Dunkin’ Donuts (78). Subway, at 77, surpassed eight companies tightly bunched between a ranking of 75-72: Domino’s, Little Caesars, Starbucks, Arby’s, Wendy’s, KFC, Burger King, Taco Bell, and Jack in the Box.

McDonald’s trailed badly, winding up at the bottom of the heap with a ranking of 67.

(Excerpt) Read more at breitbart.com ...


TOPICS: Business/Economy; Culture/Society
KEYWORDS:
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1 posted on 06/30/2015 11:47:53 AM PDT by Hojczyk
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To: Hojczyk

Hick-fil-A? Freudian slip? :)


2 posted on 06/30/2015 11:49:09 AM PDT by spodefly (This is my tag line. There are many like it, but this one is mine.)
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To: Hojczyk

How can this be??? This company is a horrible corporation with horrible values per liberals.

Rahm Emmanuel said this company doesn’t represent Chicago values. What are Chicago values, drive by shootings in the ghetto?? Is it a bad thing that this company doesn’t represent rahms Chicago values???


3 posted on 06/30/2015 11:49:59 AM PDT by Dilbert San Diego
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To: Hojczyk

Please get the headline changed.


4 posted on 06/30/2015 11:50:15 AM PDT by dforest
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To: spodefly
Hick-fil-A? Freudian slip? :)

I was wondering the same thing myself. I see the title has been corrected.

5 posted on 06/30/2015 11:50:38 AM PDT by Alex Murphy ("the defacto Leader of the FR Calvinist Protestant Brigades")
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To: Hojczyk

McDonald’s has really slipped.

Anecdotal evidence is that McDonald’s just doesn’t have the customer service or food quality of the past. Not that they ever had great food quality but you kniew what to expect at McDonald’s years ago. Not so much today.


6 posted on 06/30/2015 11:52:25 AM PDT by Dilbert San Diego
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To: Hojczyk
OK…but Popeyes is better tasting..they do have great service…women love the restrooms…all kinds of stuff..for them and kids I guess
7 posted on 06/30/2015 11:52:37 AM PDT by Hojczyk
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To: Hojczyk

Hmmmm

Now, I’m hungry....


8 posted on 06/30/2015 11:52:54 AM PDT by Vendome (Don't take life so seriously-you won't live through it anyway-Enjoy Yourself ala Louis Prima)
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To: Dilbert San Diego

This is a much deserved award.Exeptional people work for Chik-fil-a and they are well trained.Bravo!


9 posted on 06/30/2015 11:53:35 AM PDT by georgia peach (georgia peach)
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To: Hojczyk

I’ve crossed Popeye’s off my list. Their service is so memorably bad I’ve complained to their corporate office...crickets.


10 posted on 06/30/2015 11:55:01 AM PDT by cyclotic ( Check out traillifeusa.com. America's premier boys outdoor organization)
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To: Hojczyk

Not surprising. I have never had a bad experience at Chik-Fil-A, going back to 1977. Truett Cathy was a great businessman and I also love their support of the family and traditional values.


11 posted on 06/30/2015 11:55:54 AM PDT by Rummyfan (Let us now try liberty)
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To: Hojczyk

There is one here in Sarasota Fl. …if you work there you get a workout…just the takeout line would be a good business.


12 posted on 06/30/2015 11:55:55 AM PDT by Hojczyk
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To: Hojczyk

I’ve never been to one but I see one recently opened near Seattle; I’ll make an effort to go there.


13 posted on 06/30/2015 11:57:46 AM PDT by PROCON (CRUZing into 2016 with Ted.)
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To: Hojczyk

The Chik Fil A near my work is awesome! Not only is the food outstanding, one of the young ladies that works the morning shift is absolutely gorgeous. I used to order my food to go all the time. but on mornings when she is there I sit down to eat. She is well worth looking at.


14 posted on 06/30/2015 12:00:13 PM PDT by rfreedom4u (Chris Stevens won't be running for president.)
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To: Dilbert San Diego; All

Ain’t that the truth! My buddy and I usually go into McDonald’s for breakfast on Friday mornings, as the store is very close to my workplace; the service is horrible, food is so-so, restaurant is dirty!


15 posted on 06/30/2015 12:02:18 PM PDT by notdownwidems (Washington DC has become the enemy of free people everywhere)
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To: Hojczyk
I'm not surprised. I do not have a Chick-fil-A near me, so when Adam Smith posted his vile video screed we drove 70 miles to give 'em a try.

In short, five stars on everything, and now we go weekly, and they are opening new locations closer now, all great!

Interestingly, they are the most inclusive restaurant for employees we have seen.

The Socialist leftists are world class liars.

16 posted on 06/30/2015 12:13:52 PM PDT by Navy Patriot (America, a Rule of Mob nation)
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To: rfreedom4u

Be careful. Saying you enjoy looking at the girls is probably considered micro aggression by the liberals.


17 posted on 06/30/2015 12:16:54 PM PDT by Dilbert San Diego
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To: Hojczyk

I just wish that we had one around here.


18 posted on 06/30/2015 12:18:10 PM PDT by afraidfortherepublic
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To: Hojczyk

Simply amazing when one uses Christian principles in their business, isn’t it?


19 posted on 06/30/2015 12:19:52 PM PDT by freeangel ( (free speech is only good until someone else doesn't like it)
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To: Hojczyk

I’ve been to Popeye’s once. The food was OK, but the service was great. The very active manager (a black lady) welcomed the customers in, and kept the employees hustling. The employees mirrored her positive manner. It was not even a good part of town, so I was pleasantly surprised.


20 posted on 06/30/2015 12:20:10 PM PDT by moovova
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