With texting you can quickly read the text message and see if you need to act on it whereas with voicemail you have to listen to it which often is more intrustive to others around you so you tend to ignore it till later and then find out that you needed to have done something earlier, that is the major benefit that I see with texting.
Many people at work have their phones to just give one bleep if a text is received with all other bells off and can quickly read the text and act appropriately. In the past the person the other end would have had to ring via the switchboard and the receptionist possibly have to find you or leave you a message whereas with the text no one is bothered apart from one small bleep.
Well voicemail and caller ID, I usually send Email since it is free and texting costs me money.
However, lots of people are hard wired to answer a ringing phone. So if you call them they feel obligated to pick up. a text can sit there until they are ready for it.
In my line of work, you got to answer the phone. Found most younger people in my office simply ignore the phone unless it is theirs. That is a no no in either retail or logistics.
If someone is calling, we got a problem that needs solving RIGHT NOW. Really get fed up having to answer everyone's phones. They don't seem to realize, they can ignore the phone, but they are still going to have to deal with the problem. All the person answering the phone for them is going to do is get pissed off, then forward it to them. They might as well answer it 1st and save the butt chewing they are going to get
Well voicemail and caller ID, I usually send Email since it is free and texting costs me money.
However, lots of people are hard wired to answer a ringing phone. So if you call them they feel obligated to pick up. a text can sit there until they are ready for it.
In my line of work, you got to answer the phone. Found most younger people in my office simply ignore the phone unless it is theirs. That is a no no in either retail or logistics.
If someone is calling, we got a problem that needs solving RIGHT NOW. Really get fed up having to answer everyone's phones. They don't seem to realize, they can ignore the phone, but they are still going to have to deal with the problem. All the person answering the phone for them is going to do is get pissed off, then forward it to them. They might as well answer it 1st and save the butt chewing they are going to get