Posted on 02/11/2006 5:52:44 AM PST by yankeedame
Well, if you like new releases, I would suggest red box at McDonalds. New releases for $1.00. Also, customer service rocks, my bf got a bad copy of Sky High and got 2 special promo codes to get a replacement copy and another movie as well.
Well of course workers had something to do with it, you only have a finite number of workers and machines, with them you can stuff and mail a finite number of envelops. It's simple logic, no reason to mention it. There was nothing to be "caught" at, it's all a matter of simple logic. Anybody that's bothered to learn even the most minor concepts of running a business know they were going to wind up in a situation where they would want to favor some customers over others on the turn around, it was bound to happen and their logic was the right on.
What an idiot example, completely lacking in any of the most basic recognition of the reality of the situation.
Exactly, ain't America grand! I've done the same with my ISP.
Those are illegal.
If I wanted to watch clean flicks I'd rent G rated movies.
"People who rent a Lot of DVDs a month are costing them money. They've taken the obvious step to correct the problem."
Which makes sense, if only they didn't insist on using the hook "unlimited". I am happy with Netflix so far. Access to such a huge catalogue of films cannot be had any other way at this point.
I wish I had that much time. Between work, kids, dogs, I can barely handle the 3 at a time. And, then, if the movie isn't very good, it gets sent back unwatched. One of the reasons I like the mail service.
thanks--that sounds like a much better deal.
yum, yum!
the stampede will soon be coming your way!
a sleazy operation is a sleazy operation.
what people are objecting to is netflix's redlining the heavier users, not the issue of actual availability of dvds. if they are offering different levels of service, they should have said it up front, and maybe had a price differential.
they advertised one type of service and provided a lower-level service.
but triaging in hospitals is (hopefully) not being done based on how often the service is used. if hospitals did that, they might get into serious trouble.
now that netflix has disclosed what they are doing, there is no real problem. the problem was back when they didn't disclose, and simply delayed the turn around.
how about if we all had a credit card that would slow down payments to "frequent billers" without disclosing. then we could use it to buy products and services from your business. you would be out of business before you ever collected the money owed to you.
A wise man once said: "Admitting you're wrong is a good thing, it shows character and places you above most of the rest of the world." Actually, it was Bozo the clown who said it, but even a clown gets it right once in a while (albeit in a run-on sentence with excess prepositional phrases).
Post #7 well said. Netflix is overrated, IMO. Either I buy the classic DVDs that I want outright or I can just rent the favorites at Family Video for $1 apiece. Besides, Netflix is already obsolete. Cable and satellite companies already offer pay-per-view.
OMG...I did the same thing! LOL!!!!!!!
GMTA..hehehehe.
"Cable and satellite companies already offer pay-per-view."
But not in the original aspect ratio, HD and DD. DVD can offer that.
They need to protect profitability as well as attempt to satisfy the customer. There was always a conceptual limit, depending on how fast you watched things and the rate of turn around. That's what they advertised that's what they're providing.
Oh that's so cute. Don't bring an idiot parallel to a discussion of facts. Even all you can eat restaraunts can set limits on all you can eat, it's perfectly legal and reasonable. Even with next day turn arounds it's hard to get up over 12 movies a month with a max out of 3, if you want more than that in a month then change your rental to a higher max out limit. That's all you need to do, NetFlix is trying to maintain profitability, it's not a charity it's a business, they exist to make a profit, if a certain type of customer is damaging that profit they either need to get rid of those customers or find a way to make them profitable. And there's absolutely nothing wrong with that.
I have had periods when I fired them back pretty quickly but, overall, I do not average out as a fast returner. But the rate of shipment seems to have slowed.
I am quite surprised that they acknowledge this practice. I consider it bad faith, if not fradulent. I pay them money each month and their represnetation gave me no hint that that this was the deal. Forgot to have my lawyer take a look.
Although I agree with majority sentiment on this forum that businesses are free to set the terms of their offerings, I am surprised that most would find this underhanded maneuver to be a fair practice. To me, it is like an all-you-can-eat-buffet insisting on clean plates for return visits to the buffet but deliberately making it difficult for a customer to get a clean plate...i.e., requiring that a waiter bring it and then telling the waiters to take their time. (I've never seen any such thing in an eatery...just trying to construct a daily life analog.)
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