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Outsourcing
The American Thinker ^ | 1/28/2006 | Brian Schwarz

Posted on 01/28/2006 10:26:38 AM PST by Dark Skies

During his re-election campaign in 2004, President Bush was often put on the defensive by Democratic rivals over slow job growth and the complex issue of outsourcing. Contrary to the claims made by his liberal rivals, outsourcing is not simply about cutting jobs and moving them to a developing country like China or India.

With improvements in digital technology, many experts say we are on the verge of a new outsourcing wave. In the so-called flat world, any work that can be digitized can be transferred around the globe via email in a matter of seconds. Many job categories, that do not require personalized contact with the customer, are at risk.

For example, say a team of Mayo Clinic doctors were to design a new medical device for heart patients but are unsure about how to commercialize the new device. Outsourcing can provide what used to be regarded as highly personalized professional services at a tiny fraction of the cost of American professionals providing the same package of services.

BusinessWeek, in a recent special REPORT (LINK), explained how the New Delhi-based Evalueserve Inc. will, within a day, assemble a team of Indian patent attorneys, engineers, and business analysts, start mining global databases, and call dozens of American experts and wholesalers to provide an independent appraisal. And what is the total price tag? Around $5,000.

One could make the argument that new professional class victims are being generated, that the sinister effects of outsourcing are destroying high-paid jobs. But by dividing work processes and sending some of the simpler tasks to other locations around the globe, outsourcing is also about making the whole organization more efficient and profitable. In this case, it is an infant entrepreneurial venture, one developing a life-saving product that could generate many high-paying jobs in America. BusinessWeek called the new concept “transformational outsourcing,” and explained that outsourcing to a foreign country (or as the experts say, offshoring) is really about corporate growth and making better use of their skilled American employees.

The Mayo doctors can continue with their medical research and leave at least some stages of the communalization process to their Indian business partners. Market and patent research, and many other professional skills are becoming globally traded commodities, slowly but surely. Far from being a zero-sum game, where one side wins and the other loses, offshoring creates mutual economic benefit.

A 2003 study by the McKinsey Global Institute (MGI) showed that offshoring creates wealth for Americans as well as for China or India, the country receiving the jobs. According to their research, for every dollar of corporate spending outsourced to India, the American economy captures more than three-quarters of the benefit and gains as much as $1.14 in return.

True, some hardworking Americans will lose their jobs, but this painful reality doesn’t weaken the case for open markets and free trade policies. Given the benefits of offshoring, the logical response is to make our labor force and economy more flexible and able to cope with change, and keeps our workers performing higher value-adding tasks. The worst thing we can do is use regulation and tax policy to trap Americans in jobs where overseas sources are more competitive.

But it is not a perfectly smooth process for either side. Even in a country with exploding university enrollment, worker shortages are popping up in the manufacturing strongholds in most prosperous southeast region. Rising rural incomes mean fewer people are migrating into the major southern cities of Shenzhen and Guangzhou in search of work.

After years of wage stagnation around Hong Kong in the Pearl River Delta, salaries are starting to creep up and some firms in the most labor-intensive industries are starting to consider moving their factories farther inland. For instance, in the city of Dongguan alone, there are an estimated 267,000 unfilled jobs. Of course, the underlying challenge is make sure more Chinese people have the right skills to fill these job openings.

As does India, China suffers from a serious shortage of skilled business managers and researchers with international experience. While the number of MBA programs in China has greatly increased, demand for talent greatly outstrips supply. To understand the depth of this problem, consider these estimates from another MGI study:

The Middle Kingdom has some 25,000 state-owned enterprises along with 4.3 million private firms. But it has too few experienced managers for even the elite firms. It’s estimated that even the relatively small number of Chinese companies trying to expand abroad will need up to 75,000 internationally experienced leaders if they want to continue to grow over the next 10 to 15 years. Currently, there are only 3,000 to 5,000 such men and women in the whole country.

In the years ahead, India may face a similar talent shortage. While India has built up an international reputation for its dynamic information technology sector and call centers, the government has recently passed into law a controversial bill that critics charge will damage the very academic institutions that provide the most skilled employees that the Asian giant desperately needs to move up the economic ladder.

In an effort help millions of poor children, Newsweek recently reported that a new “quota law” has many private universities worried that they will lose their financial viability and academic integrity.

Similar to the debate over affirmative action raging at many American universities, this sensitive issue involves questions of fairness, academic standards, and helping students from less privileged backgrounds.

India is a caste society where the Dalits (or untouchables) face a bleak future with limited opportunities. While these private institutions have a long tradition of basing their academic decisions on merit, they will be forced to lower their standards to admit students from less privileged families and lower their tuition fees.

Americans should welcome Asia’s economic rise. While there are numerous cultural and legal hurdles to overcome in international business, greater cooperation would allow Mayo Clinic doctors and IBM engineers to concentrate on what they do best, creating products, services, and companies which do what Americans do best: innovate.

With many potential pitfalls, Asia’s continued economic development is not assured. Instead of trying limit trade and investment with the developing world, it is in America’s best long-term interest to promote more interdependence and keep China and India moving on a path toward greater prosperity.


TOPICS: Business/Economy; Culture/Society; Editorial; Foreign Affairs; Miscellaneous; Unclassified
KEYWORDS: business; china; india; outsourcing
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To: Basilides

Well put. And outsourcing isn't just an international phenomenon. It also occurs within a country borders. For example, a company based in NYC might outsource a project to a company in Montana, or Mississippi, or anywhere the cost of living is significantly lower.


21 posted on 01/28/2006 11:57:02 AM PST by Dark Skies ("A lie gets halfway around the world before the truth has a chance to get its pants." -- Churchill)
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To: Dark Skies
Here's the real deal from insiders -- go to the website I have posted below and read about the problems at Qwest with outsourcing, crooked executives, sexual harassment, call-centers closing, unions, managers, trainers, pensions, health care plans, etc.

It is a Qwest Employee Message Board and it is shocking to learn how angry and unhappy the employees are.

If you've ever worked at Qwest or had a problem with Qwest's service, you will appreciate what these empoyees are talking about. I just happened to stumble upon the forum while searching another subject.

http://groups.msn.com/DSCNNCTDSQWestEMPLOYEEBOARD/general.msnw?action=get_threads&Dir=1&ID_Last=2541

22 posted on 01/28/2006 12:11:33 PM PST by Cai Della
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To: Dark Skies
And outsourcing isn't just an international phenomenon. It also occurs within a country borders.

Interesting comparison.

Globalization, though, is an international phenomenon . . . or at least, accelerated globalization is.  I think when people complain here about exporting or outsourcing jobs, they're not fearful of moving them from South Carolina to Michigan, because overall, the economic health of the country is not diminished.  When jobs move from Ohio to India or wherever, people are at least a little concerned about our own national well-being.

If someone could clearly demonstrate that Americans losing their jobs or prospects for future jobs in this country do benefit from globalization, attitudes would be different, I think.

23 posted on 01/28/2006 12:23:57 PM PST by Racehorse (Where your treasure is, there will your heart be also.)
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To: Racehorse

Your tagline fits well with what I am about to say.

The market will work whether we desire it or not. It can be delayed, sidetracked, and handicapped but eventually it will out.

Why? The free market embraces and supports human nature. It will transform the selfish desires of each individual into a good for the whole. (Credit R. Buckminster Fuller with that.) Other systems, or modifications to the free enterprise system, thwart human nature and as a result will eventually fail. Communism is a prime example of that. Unionism a close second.

Some confuse, or try to confuse us with the idea that, globalization means one world government. In the economic sense it is simply the natural result of advances in transportation and communication. Add free enterprise to that and you get what we have and what we will have to a greater extent later. Efforts to stop that will fail.


24 posted on 01/28/2006 1:56:51 PM PST by Mind-numbed Robot (Not all that needs to be done needs to be done by the government.)
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To: Dark Skies
...outsourcing is also about making the whole organization more efficient and profitable. In this case, it is an infant entrepreneurial venture, one developing a life-saving product that could generate many high-paying jobs in America.

Probably not. Once the product proves successful the production will be shipped overseas. Besides, if we don't provide the incentives for young people to go into the technical/engineering/development fields we won't have very much talent left in the U.S. to innovate and come up with the new ideas or to implement them.

25 posted on 01/28/2006 2:10:00 PM PST by RJS1950 (The rats are the "enemies foreign and domestic" cited in the federal oath)
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To: Mind-numbed Robot
The free market embraces and supports human nature. It will transform the selfish desires of each individual into a good for the whole. (Credit R. Buckminster Fuller with that.) Other systems, or modifications to the free enterprise system, thwart human nature and as a result will eventually fail.

What do you mean by "modifications to the free enterprise system?"

Let me give you a childish example of what might confound my wish to comment.

In the good old days of childhood, my friends and I would shut down the bossy guy in the crowd with something like, "You can't tell me what to do.  I have rights."  The other guy would back off, we'd trade insults, or we'd have a dandy little fist fight and wrestling match to see who really had rights.   Funny thing is when we went home and were sent off to do our chores, nobody stood their ground and asserted their rights to do differently.

The free market is kinda like that, isn't it?  It is only free within certain not always specified rules enforced by not always friendly authority.  That's why I asked about modifications.

Enjoyed the comments.  I do worship in the same religion, but may practice it in a different denomination.

26 posted on 01/28/2006 11:33:52 PM PST by Racehorse (Where your treasure is, there will your heart be also.)
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To: Racehorse

I agree with you. I will modify my commmnets to include enough regulation to keep the big ones from eating up the little ones since true human nature at its rawest is survival of the fittest.

Perhaps what I mean could be better said as we all seek our own best interest within our value system.

Bottom line, left alone the market is self correcting and reflective of each individuals personal decisions. The secret is having just the right amount of "modification" to protect the individual without unduly restricting his choices.

Having said that, I am not sure I said anything. :-)


27 posted on 01/28/2006 11:51:47 PM PST by Mind-numbed Robot (Not all that needs to be done needs to be done by the government.)
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To: Gengis Khan
Go back about 6 years and I would have called with those same type dumb@ss questions...lol

I had a secretary that did all the puter stuff, I was dumb as a duck.( still am really)
28 posted on 01/29/2006 12:13:36 AM PST by Beagle8U (An "Earth First" kinda guy ( when we finish logging here, we'll start on the other planets.)
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To: Basilides
Deal with it...national boundaries are becoming economically unviable.

Ummm, yeah. Which is why China and India are ferociously snarfing every job they can while protecting their own nation's industries.

It's called mercantilism. And the US has forgotten how to play.

29 posted on 03/10/2006 9:27:39 PM PST by grey_whiskers (The opinions are solely those of the author and are subject to change without notice.)
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