[buckleyfan]

To quote Bill Murray in "What About Bob" -

"That was not smart.. That was not... smart.."

I feel bad for the guy. I've said incredibly stupid things before, all for the cause of trying to be funny. Obviously, if you're a 911 operator, you want to keep the jokes under control...LOL.. It was inappropriate, but he's contrite and I hope he doesn't get fired.

[tuffydoodle]

There's not a person on the planet who hasn't said something that they later regret. The poor guy immediately realized what he'd done, apologized profusely, groveled way more than necessary but it wasn't good enough for that hateful biddy. As another poster stated, the woman's anger is misplaced, she should be mad at her daughters, not the dispatcher. I guarantee those kids have caused her many, many more problems than the dispatcher did.

[daybreakcoming]

911 operators are privy to some horrendous emergencies and s-t-u-p-i-d calls like this - especially after five years on the job. I can understand him actually saying what he was thinking just this once. This mother can't handle a 12 year old? Merely a symptom of what is going on with some parents today.

PS: "What About Bob" is one of my all time favorites.