[FR_addict]

They've moved back some high end corporate call center work, but that's it. Can you post a link to a story that they've gived up totally on offshore call centers?

I should have put the above in quotes. I disagreed with DB post 80 where this quote came from, DB said they brought it back. I agree with you. They only brought back the support for their high-end business customers. They are only paying lip service to the little guy anymore.

I doubt if it changes anytime soon. They are too busy raking in the bucks from their storage line. We have three DELL computers and I don't plan to buy another unless their policy changes.

[DB]

I believe FR_addict is correct. Dell has only changed there business customer support back to domestic sources.

[Cronos]

We have three DELL computers and I don't plan to buy another unless their policy changes.

Would you be willing to buy a PC with the same configuration as a Dell, but with it's call center in the US. This would cost more than the Dell. Would you be willing to buy it? That's what we need, more folks willing to pay extra for American goods. That is what will bring the companies back (along with removing a lot of the regulations and govt. fluff)