[BlueDragon]

In some contexts, that is called "up selling". Get them to spend extra on optional equipment, features, and extended warranty.

Or--- sort-of like a car rental outfit insisting one need buy insurance for the rental car (for an extra $15-$20 per day) when one's own vehicle insurance (that car in the shop since some other car crashed into it) covers car rentals already -- no extra charge.

[Elsie]

bttt