From the story in #14
I witnessed the miracle of forgiveness. Before my eyes, grace transformed his soul. I beheld the power of grace opening his heart, healing his wounds, calling him forth. He now believed that even he could be forgiven by God. ~Robert M. Stewart, O.F.M
“The Portiuncula indulgence is the first plenary indulgence that was ever granted in the Church. There were indeed indulgences at all times, but they were only partial, and only a partial remission of the temporal punishments could be obtained by them. But, as already remarked, he who gains the Portiuncula indulgence is freed from all temporal punishments and becomes as pure as after holy baptism.