[mhking]

The bottom line is your developer dropped the ball.

Regardless; Comcast was out of line to tell me to do their work for them, period. Combine that with piss-poor customer service over the past nine years and multiple management teams, and I've had enough.

You can only stand being treated like a doormat for so long.

Comcast claims to be so damned concerned about the Atlanta market; as far as I'm concerned, they can take a flying leap. Their actions - what minimal ones they've shown since taking over from AT&T (nee MediaOne; nee GCTV) - don't demonstrate any kind of interest in my business.

Pretty damn sad if you ask me.

[brianl703]

Realistically, there is nothing Comcast could have done to make you happy in that situation. Even if they were to wire the neighborhood for cable, it would probably take a minimum of 6 months to complete the project and result in making a mess of many yards to run the cables.

They'd also have to secure an easement with every single property owner, if one wasn't already there (and it probably wasn't).

That's why the developer makes arrangements with the cable company to get the lines in before the houses are built.

I guess the customer service rep could have explained all of this to you, but I expect it would have resulted in them wasting 20 minutes because you'd still be unhappy with them.

[brianl703]

I did want to mention that Comcast is probably the least of your worries...if you developer couldn't do something as routine as making arrangements for the development to be wired with cable, I have to wonder about how they handled the more complex parts of the development process, like, say, building houses...

Just a thought.