I had several Ford Vans in past years. I liked them well enough, but then I had a part go bad while under warranty. My van had a bumper to bumper warranty as they called it and the only items which were not covered were specifically spelled out in the documentaion. My part was not among them and clearly covered. A ford dealer outside of my home town refused to cover the part. They told me to call Ford. Everyone involved agreed that the warranty said the part was covered, but none would stand up to the warranty.
Ford told me that they would not cover it and I had to return to my original dealer and work it out with them. I finally got satisfaction from the dealer (it took a lot of time and effort), but I will never buy another Ford product as long as I live. They are liars and welshers.
Well, I am one. I bought 2 99 Ford trucks, an F-350 XLT Crew Cab with the Diesel, and an F-150 Lariat for the wife.
I have put 170K on the Dually, without ever visiting the dealership for anything. I haul a 3/4 car transporter that grossly exceeds the manufacturers GCVWR, and the truck hauls it without complaint. The F-150 developed a small oil leak at about 30K and was promptly repaired under warranty. Absolutely no trouble since. The F-150 is still on the original plugs at 93K. While I am carefull about proper ooperation and maintenance, and use only synthetic lubricants, I do the maintence by the factory mileage intervals.
I was previously a GM only buyer, but I got such a deal that I decided to try a Ford. I still like the interior of the GM trucks better, but I have to say that I am truly satisfied with both of the Fords that I own.
I own a Focus ZX3; it's the best damn car I've ever driven.