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Ford rehires veteran engineers after AI quality control fails
Yahoo Finance ^ | 06/29/2026 | Colleen Cabili

Posted on 06/29/2026 12:26:07 PM PDT by DFG

Ford said it leaned too hard on artificial intelligence for vehicle quality control and has spent the past three years hiring 350 veteran engineers to fix the resulting problems, the company said this week.

Charles Poon, Ford's vice president of vehicle hardware engineering, said the company had misjudged what AI alone could deliver. "Mistakenly, we thought that by just introducing artificial intelligence and ingesting the design requirements that we had, that would produce a high-quality product," he told reporters. Many of the company's most experienced engineers had left Ford before their knowledge could be used, BBC reported.

The automated quality systems Ford had increasingly leaned on were not delivering, COO Kumar Galhotra told Bloomberg. The returning specialists now lead troubleshooting sessions and have overhauled the AI tools to flag defects before components arrive on the assembly line, he said.

AI remains central to Ford's operations going forward, but the so-called "gray beard" engineers the company brought back are now putting their decades of experience to work mentoring junior employees and rebuilding the machine-learning systems that had previously underperformed. Poon said the company came to understand that improving its automated and AI-driven systems depended entirely on having the most seasoned people shape them.

The effort appears to be producing financial results. Declining warranty and recall expenses have added up to real money, CEO Jim Farley said, describing the cumulative savings as "literally hundreds and hundreds of millions of dollars of a tailwind for Ford on cost." The company's quality overhaul also earned it first place among mainstream automakers in this week's JD Power Initial Quality Survey, an achievement Ford had last reached sixteen years ago. That marks a dramatic climb from its position in the prior year's survey, when it sat tenth among mainstream brands and trailed the industry average.

(Excerpt) Read more at finance.yahoo.com ...


TOPICS: Business/Economy
KEYWORDS: ai; charlespoon; ford; kumargalhotra; qualitycontrol
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1 posted on 06/29/2026 12:26:07 PM PDT by DFG
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To: DFG
COO Kumar Galhotra

Me thinks me sees a problem.

2 posted on 06/29/2026 12:27:42 PM PDT by Tell It Right (1 Thessalonians 5:21 -- Put everything to the test, hold fast to that which is true.)
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To: DFG

Just like socialism, the pushers of AI will just claim that it will work right THIS time.


3 posted on 06/29/2026 12:29:08 PM PDT by fwdude (Why is there a "far/radical right," but damned if they'll admit that there is a far/radical left)
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To: Tell It Right
Charles Poon, Ford's vice president of vehicle hardware engineering

Me thinks me sees another problem. Poon. Galhotra. Any Americans leading Ford?

4 posted on 06/29/2026 12:29:42 PM PDT by Tell It Right (1 Thessalonians 5:21 -- Put everything to the test, hold fast to that which is true.)
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To: DFG

What people don’t realize is AI is not about replacing people entirely. It’s about extending what one person can do. Computers and accounting software did not replace accountants; it allows one accountant to do the work of several.


5 posted on 06/29/2026 12:31:08 PM PDT by MichaelRDanger
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To: DFG

wtf are these H1Bs??


6 posted on 06/29/2026 12:31:08 PM PDT by dennisw (Qatarlson the Insufferable blowhard -There is no limit to human stupidity. |||||||||||||||||||||||||)
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To: DFG

I’m afraid I can’t do that, Dave.


7 posted on 06/29/2026 12:31:31 PM PDT by E. Pluribus Unum (Israel über alles.)
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To: fwdude

AI is a tool. You must know how to use it for it to perform well.

I have been amazed at how deceptive and misleading the AI I use for some research is.

You have to check it and watch it as though it were an employee who doesn’t care and may dislike the company.


8 posted on 06/29/2026 12:31:42 PM PDT by marktwain (----------------------)
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To: Tell It Right

Born in India and U of M grad. That’s 2-Strikes

Go Bucks!!!


9 posted on 06/29/2026 12:31:48 PM PDT by OHPatriot (Si vis pacem, para bellum)
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To: DFG

January through June, you have a job because the company needs your expertise.
June through December, you are laid off because the company doesn’t need you — they have AI.

Rinse and repeat.


10 posted on 06/29/2026 12:32:00 PM PDT by ClearCase_guy (Enoch Powell warned us about Rivers of Blood. Well, I sure hope they're coming. It's the only fix.)
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To: Tell It Right

Poon is Chinese. First name Charles = born here usually.


11 posted on 06/29/2026 12:33:57 PM PDT by dennisw (Qatarlson the Insufferable blowhard -There is no limit to human stupidity. |||||||||||||||||||||||||)
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To: marktwain
You have to check it and watch it as though it were an employee who doesn’t care and may dislike the company.

So, basically you have to go through and redo what it has done. That's not efficiency.

If you have to correct too much, that leads to complete lack of confidence in a system. A smart manager would scrap it.

12 posted on 06/29/2026 12:34:04 PM PDT by fwdude (Why is there a "far/radical right," but damned if they'll admit that there is a far/radical left)
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To: Tell It Right

Kumar Galhotra probably as moonlights as a Glaucoma - Pot advisor in India.
“Turn you head and cough...oh that is very bad”


13 posted on 06/29/2026 12:35:27 PM PDT by Zathras
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To: DFG
Charles Poon, Ford's vice president of vehicle hardware engineering

What kind of name is Poon?


14 posted on 06/29/2026 12:37:38 PM PDT by Kenny Bania (Ovaltine? Why not call it Roundtine?)
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To: DFG
Charles Poon

I bet he suffered as a child due to his surname.

15 posted on 06/29/2026 12:37:55 PM PDT by MortMan (That's a horrible idea! What time?)
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To: fwdude

If you have to correct too much, that leads to complete lack of confidence in a system. A smart manager would scrap it.


It can be depended on for some things, and not for others. The price is fairly cheap.

Like most things, it is a tradeoff.


16 posted on 06/29/2026 12:38:07 PM PDT by marktwain (----------------------)
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To: MichaelRDanger
What people don’t realize is AI is not about replacing people entirely. It’s about extending what one person can do. Computers and accounting software did not replace accountants; it allows one accountant to do the work of several.

You are hallucinating. Sometimes AI does replace people entirely. Sometimes it extends people so that he/she can do more and more skillfully. But his 3 work buddies are now out of a job.

17 posted on 06/29/2026 12:38:49 PM PDT by dennisw (Qatarlson the Insufferable blowhard -There is no limit to human stupidity. |||||||||||||||||||||||||)
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To: DFG
...we thought that by just introducing artificial intelligence and ingesting the design requirements that we had, that would produce a high-quality product,...

Reading that, I first wondered, "Who is so stupid?"

But then I remembered democrats...

18 posted on 06/29/2026 12:41:30 PM PDT by logi_cal869 (-cynicus the "concern troll" a/o 10/03/2018 "/!i!! &@$%&*(@ -')
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To: MortMan

Poon is his middle name…last name is Tang….Charles Poon Tang


19 posted on 06/29/2026 12:44:46 PM PDT by BubbaJunebug ( Song Trump Trump Baby)
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To: MichaelRDanger
What people don’t realize is AI is not about replacing people entirely.

Right, you don't just jump out of a boat to another boat without knowing if the other boat even floats.
Like when my last girlfriend had her bipolar meds changed by a new doctor cold turkey. Had to bring her out to my place in the country and sit on her for a couple of weeks.

20 posted on 06/29/2026 12:52:28 PM PDT by TangoLimaSierra (⭐⭐To the Left, the Truth is Right Wing Violence⭐⭐)
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