Posted on 06/29/2026 12:26:07 PM PDT by DFG
Ford said it leaned too hard on artificial intelligence for vehicle quality control and has spent the past three years hiring 350 veteran engineers to fix the resulting problems, the company said this week.
Charles Poon, Ford's vice president of vehicle hardware engineering, said the company had misjudged what AI alone could deliver. "Mistakenly, we thought that by just introducing artificial intelligence and ingesting the design requirements that we had, that would produce a high-quality product," he told reporters. Many of the company's most experienced engineers had left Ford before their knowledge could be used, BBC reported.
The automated quality systems Ford had increasingly leaned on were not delivering, COO Kumar Galhotra told Bloomberg. The returning specialists now lead troubleshooting sessions and have overhauled the AI tools to flag defects before components arrive on the assembly line, he said.
AI remains central to Ford's operations going forward, but the so-called "gray beard" engineers the company brought back are now putting their decades of experience to work mentoring junior employees and rebuilding the machine-learning systems that had previously underperformed. Poon said the company came to understand that improving its automated and AI-driven systems depended entirely on having the most seasoned people shape them.
The effort appears to be producing financial results. Declining warranty and recall expenses have added up to real money, CEO Jim Farley said, describing the cumulative savings as "literally hundreds and hundreds of millions of dollars of a tailwind for Ford on cost." The company's quality overhaul also earned it first place among mainstream automakers in this week's JD Power Initial Quality Survey, an achievement Ford had last reached sixteen years ago. That marks a dramatic climb from its position in the prior year's survey, when it sat tenth among mainstream brands and trailed the industry average.
(Excerpt) Read more at finance.yahoo.com ...
Dear FRiends,
We need your continuing support to keep FR funded. Your donations are our sole source of funding. No sugar daddies, no advertisers, no paid memberships, no commercial sales, no gimmicks, no tax subsidies. No spam, no pop-ups, no ad trackers.
If you enjoy using FR and agree it's a worthwhile endeavor, please consider making a contribution today:
Click here: to donate by Credit Card
Or here: to donate by PayPal
Or by mail to: Free Republic, LLC - PO Box 9771 - Fresno, CA 93794
Thank you very much and God bless you,
Jim
Me thinks me sees a problem.
Just like socialism, the pushers of AI will just claim that it will work right THIS time.
Me thinks me sees another problem. Poon. Galhotra. Any Americans leading Ford?
What people don’t realize is AI is not about replacing people entirely. It’s about extending what one person can do. Computers and accounting software did not replace accountants; it allows one accountant to do the work of several.
wtf are these H1Bs??
I’m afraid I can’t do that, Dave.
AI is a tool. You must know how to use it for it to perform well.
I have been amazed at how deceptive and misleading the AI I use for some research is.
You have to check it and watch it as though it were an employee who doesn’t care and may dislike the company.
Born in India and U of M grad. That’s 2-Strikes
Go Bucks!!!
January through June, you have a job because the company needs your expertise.
June through December, you are laid off because the company doesn’t need you — they have AI.
Rinse and repeat.
Poon is Chinese. First name Charles = born here usually.
So, basically you have to go through and redo what it has done. That's not efficiency.
If you have to correct too much, that leads to complete lack of confidence in a system. A smart manager would scrap it.
Kumar Galhotra probably as moonlights as a Glaucoma - Pot advisor in India.
“Turn you head and cough...oh that is very bad”
What kind of name is Poon?
I bet he suffered as a child due to his surname.
If you have to correct too much, that leads to complete lack of confidence in a system. A smart manager would scrap it.
Like most things, it is a tradeoff.
You are hallucinating. Sometimes AI does replace people entirely. Sometimes it extends people so that he/she can do more and more skillfully. But his 3 work buddies are now out of a job.
Reading that, I first wondered, "Who is so stupid?"
But then I remembered democrats...
Poon is his middle name…last name is Tang….Charles Poon Tang
Right, you don't just jump out of a boat to another boat without knowing if the other boat even floats.
Like when my last girlfriend had her bipolar meds changed by a new doctor cold turkey. Had to bring her out to my place in the country and sit on her for a couple of weeks.
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.