Posted on 04/08/2024 8:17:59 AM PDT by dynachrome
Best Buy’s Geek Squad was hit was massive layoffs this week.
According to 404 Media, who spoke to several employees, many Geek Squad members were told to work from home on Tuesday and wait for a call letting them know if they were still employed.
Employees reported that the layoffs came suddenly, and were reportedly because the company could no longer afford to pay them.
“It sucks, I spent more than half my life with this company and sacrificed a lot of personal time and experiences just to be let go,” a laid-off worker told the site. “At the same time, for me it’s for the best, haven’t been scheduled 40 hours since last year and it’s a struggle to get by so I’m off to a better job and better things.” Geek Squad members have been faced with layoffs rather frequently in recent years, so much so that employees call the mass layoffs "snaps," referring to what Thanos did in recent Marvel movies. In the r/GeekSquad subreddit for Geek Squad members, those who have been laid off also refer to themselves as “going sleeper” a reference to Sleep Cell.
(Excerpt) Read more at msn.com ...
I’d bet most laptops bought these days for personal use are less than $1000. After 5 years you throw it away rather than pay a few hundred to fix it.
I bought a phone at Best Buy a few years ago, and the next day my credit card number was being used to buy electronic stuff. So eff BB. Haven’t darkened their doors since then.
Gee, work schedules have been gradually reduced. Wonder why there were no signs?
I lost an 18 year career with no warning. It was in the middle of the 2009 recession but the company showed no signs of planning a reorganization.
We quit using them when we learned they were in cahoots with the efbeeye and spying on content in customers’ devices.
Pretty much everyone knows someone else who can fix a computer for a case of beer. You don’t need to pay a company hundreds of dollars for it.
I’ve witnessed these technicians at work first hand when my wife needed help with her cell phone. I was appalled at the level of customer support. Personally I’m surprised that they lasted this long.
“The last time I asked Best Buy to look at a pC of mine, the Geek Squad staff told me the wait time would be days or weeks before they’d could get to me, they just did not have anyone else who could help me. They did tell me about a local outfit they knew could look at it.”
The same thing happened to me. Local shop did in two days what GS wanted two to three weeks to do.
90% of computer problems can be fixed by turning off your computer, unplugging it and then plugging it back in and restarting it.
Apparently, Best Buy figured it out... You can do all that without an overpaid Geek Squad in a fancy decaled minicar.
I never used them. I think it would be a very small amount of the population that’d need them.
I haven’t shopped there is years except for one time I needed an IT item only they had. I hate to see people out of work, but, as we’ve all been saying, “go woke, go broke.” Plus Bidenomics is at work here too.
I was banned and threatened with trespass for questioning the mask.
I am not real impressed by Geek Squad.
I was walking up to the front door of BB several years ago and there were about 6 people standing around a car with the keys locked inside. I did a double take when I saw the Geek Squad guy prying on the glass with a blade screwdriver. I walked up and said “you are about to break that glass. Put a wedge here and it opens up a hole that you can fish through to get to the electric lock button.” He proceeded to just barely short of cuss me out and inform me that he knew exactly what he was doing and certainly didn’t need my help. I didn’t say a word and walked towards the front door. I had gone maybe 30’ when I heard the glass break. I never turned around or even broke stride. I could feel a bunch of eyeballs burning into the back of my head. LOL
I hate to see ppl out of work too, especially at the cost of corporate profit. That’s why when we shop at walmart I tell the woman to leave the cart next to the car. “Why you want to put someone out of work?”
I think that is accurate. Many other systems/equipment are much easier to use - plug them in, install an app, follow the app instructions, etc..
Do people STILL HAVE problems with computer systems, seems we have gone way past that!!
I bought a Dell Alienware m17 r4 laptop with the best service plan *at the time.* Last year, for some reason the laptop kept dropping the micro-SD card - I suspected a Windows 11 update messed it up, as I had another laptop (MS Surface Pro) that began doing the same thing with Windows 10.
I brought it to the Geek Squad who checked it out and they decided it needed to be sent to their repair center. I agreed and off it went. Three weeks later it comes back. The tech said he checked it out and despite the repair center saying it was fixed, it wasn't. What did I want him to do?
I told him I'll pick it up and take it home -- maybe a MS patch will fix it, otherwise I'll just live without the micro-SD card that I rarely used.
I take it home and turn it on, and I get warnings that it's missing its battery! Apparently, the repair center took it out and never but it back, and the tech must have plugged in the laptop when he tested it and never noticed that it had no battery.
Back to Geek Squad I went, the tech wrote up another ticket and sent it back to the repair center, they had to order a new battery (I guess they lost the original one), and it took another three weeks to get my laptop back.
Plus, the Geek Squad manager was a real jerk during the whole thing.
-PJ
Lots of young Biden voters getting the ax.
I had to go there because none of the other stores had ink. I knew they were mask nazis.
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