Posted on 12/06/2022 10:46:29 AM PST by ShadowAce
The CEO of Hertz is sorry, so sorry for misplacing returned rental vehicles and then reporting them as stolen, causing honest customers to be locked in jail in some cases for six months or more. Not sorry enough to voluntarily compensate victims, of course. Hertz waited for a lawsuit, contesting the claims until it was forced to cough up $168 million.
"In all cases, Hertz's goal is to protect its profits and cut its costs, even if it knows their own customers will lose their liberty and freedom as a result," said the lawsuit against Hertz.
"In February, after a U.S. Bankruptcy Court judge in Delaware ruled that Hertz must make public the number of people it filed complaints against, the company revealed it was filing thousands of police reports each year," reported The New York Times.
The Times gives examples of people falsely imprisoned by Hertz's recklessly negligent behavior:
According to another lawsuit filed in the same court in 2020, a woman was arrested in April 2019 in Broward County, Fla., after extending and paying for her Hertz rental car. She spent 37 days in jail, where she was separated from her fiancé and two children, missed her nursing school graduation and discovered she was pregnant, according to the suit.
In another instance, a man who turned himself in to authorities in Gwinnett County, Ga., in 2018, after learning there was a warrant for his arrest on charges that he stole a Hertz car, had actually paid for and returned the vehicle, according to court records. After missing a hearing date, he was arrested again, and jailed for six and a half months, documents state.
By way of apology, Hertz CEO Stephen Scherr said his company would "not always be perfect."
ALWAYS keep the receipt when you return a rental car! Learned that one the hard way! (not jail)
I rented a mini-van a few years back for a trip and drove from Maryland to Ohio. Took the car back to return it and they had no record that it ever left the lot. If the car did not get checked in and out properly, Hertz’s default was to report the car stolen. At one point some police departments refused to take stolen reports from Hertz because they knew they were being used as a locator service.
Scum CEO should be in prison.
+1
Not relevant.
You are innocent until proven guilty not the other way around.
But I thought illegals were allowed to keep the stolen cars as housewarming gifts. Or is that a different Biden policy? :)
Hopefully the people they abused will get some of the funds and not all the lawyers
been covered extensively for some time and it just kept happening. They were using police for a recovery system even though the customer still was renting it and could prove it. Lehtos Law website has several cases he’s covered. People got jailed without reason. One woman had a miscarriage in jail and another was nailed like for four times.
I've watched video accounts of these arrests happening, on YouTube. Not just the Hertz main rentals, but their subsidiaries owned by Hertz and operating under different names.
Victims have their vacations disrupted as they are threatened and handcuffed by police, strip searched and thrown in jail. Even after pleading with police to check their rental documents. Hertz is evil, and should pay millions to the victims. These are not isolated cases, it's due to sloppy procedures within Hertz corporate that snare innocents.
Criminal actions by employees, including executives, of corporations deserve criminal charges - not fines that simply go on the books as the “cost of doing business”.
LOL, attorneys probably taking 125M and the customers split the rest.
Likely turned in after hours.
Does Roger Penske still have investment in Hertz rental CARS???
He runs a pretty tight ship....
I went to Las Vegas one time and they told me they were out of the subcompact I wanted and offered to either put me into a convertible at triple the cost or wait around for another subcompact to come available. Fortunately I was in the mood to splurge and went with the convertible but I still had the feeling I was had because what rental agency doesn't have an ample supply of subcompacts?
I find that using Uber or Lyft when I travel works out usually cheaper than renting cars. Especially if you are not sightseeing and on a business trip where you just need to get from the airport to your hotel and your office.
Now if only the same justice were applied to the DOJ as to Hertz?
I video the car when picking up as well because I had one I returned that they said I scratched. Offered them the video plus the old windshield wiper I replaced plus the empty gallon of wiper fluid & told the guy that I brought the car back in better shape than when I picked it up.
It their computer shows it returned, but that can’t find it, that’s on them to prove it was never returned by the previous renter.
For many reasons Hertz should be completely bankrupt and out of business
Hertz allowed unattended return of cars, so, I don’t believe they had a formal receipt.
They would have dropped keys into the night deposit slot.
It was something I used to do. Now, Hertz doesn’t seem to have unattended return, in my area.
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