Mebbe.
But the script-writers and vendors need accountability.
They have basically robbed 911 Telecommunicators of reason and common sense.
Might as well just go full automated “if your vehicle is sinking, enter 1 now”
/s
Good point. To be sure, if 911 dispatchers and call receivers are by policy mandated to make use of scripted product, then accountability lands there, too. In this case I doubt it.