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Facebook Tried to Make Its Platform a Healthier Place. It Got Angrier Instead.
The Wall Street Journal ^ | Sept. 15, 2021 | Keach Hagey and Jeff Horwitz

Posted on 09/15/2021 4:36:29 PM PDT by American Number 181269513

In the fall of 2018, Jonah Peretti, chief executive of online publisher BuzzFeed, emailed a top official at Facebook Inc. The most divisive content that publishers produced was going viral on the platform, he said, creating an incentive to produce more of it.

He pointed to the success of a BuzzFeed post titled “21 Things That Almost All White People are Guilty of Saying,” which received 13,000 shares and 16,000 comments on Facebook, many from people criticizing BuzzFeed for writing it, and arguing with each other about race. Other content the company produced, from news videos to articles on self-care and animals, had trouble breaking through, he said.

Mr. Peretti blamed a major overhaul Facebook had given to its News Feed algorithm earlier that year to boost “meaningful social interactions,” or MSI, between friends and family, according to internal Facebook documents reviewed by The Wall Street Journal that quote the email.

BuzzFeed built its business on making content that would go viral on Facebook and other social media, so it had a vested interest in any algorithm changes that hurt its distribution. Still, Mr. Peretti’s email touched a nerve.

Facebook’s chief executive, Mark Zuckerberg, said the aim of the algorithm change was to strengthen bonds between users and to improve their well-being. Facebook would encourage people to interact more with friends and family and spend less time passively consuming professionally produced content, which research suggested was harmful to their mental health.

Within the company, though, staffers warned the change was having the opposite effect, the documents show. It was making Facebook’s platform an angrier place.

Company researchers discovered that publishers and political parties were reorienting their posts toward outrage and sensationalism. That tactic produced high levels of comments and reactions that translated into success on Facebook.

(Excerpt) Read more at wsj.com ...


TOPICS: News/Current Events
KEYWORDS: chat; chatforum; facebood; facebook; fakebook; fascistbook; freerepublim; internet; markzuckerberg; notnews; zuckerberg

1 posted on 09/15/2021 4:36:29 PM PDT by American Number 181269513
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To: American Number 181269513

No way a bunch of millennial jerkwaters can get this right.


2 posted on 09/15/2021 4:39:02 PM PDT by hinckley buzzard ( Resist the narrative.)
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To: American Number 181269513

If you go to Facebook pages devoted to the residents of cities, they are loaded with racism and violence. Of course Facebook could care less if blacks post violent videos and express racism toward Asians.


3 posted on 09/15/2021 4:40:23 PM PDT by Williams (Stop Tolerating The Intolerant)
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To: American Number 181269513

“Healthier” my eye.


4 posted on 09/15/2021 4:43:34 PM PDT by BenLurkin (The above is not a statement of fact. It is either opinion, or satire. Or both.)
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To: American Number 181269513

Bkmk


5 posted on 09/15/2021 4:45:04 PM PDT by sauropod (Bidet was no prize before he put the “d” in “dementia.” - Schlichter)
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To: BenLurkin

The law of requisite variety.


6 posted on 09/15/2021 4:47:24 PM PDT by Track9 (Liberalism is a far worse virus. )
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To: American Number 181269513

Hi.

Doesn’t Baraq H. 0bama have part of your moniker?

5.56mm


7 posted on 09/15/2021 4:48:08 PM PDT by M Kehoe (Quid Pro Joe and the Ho need to go.)
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To: Track9

Had to look that up. Interesting.


8 posted on 09/15/2021 4:53:52 PM PDT by BenLurkin (The above is not a statement of fact. It is either opinion, or satire. Or both.)
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To: American Number 181269513

Everybody gets angry real easily these days.


9 posted on 09/15/2021 4:54:22 PM PDT by cymbeline
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To: cymbeline

Let ‘em keep on and it’ll get so hot they’ll all torch each other over there.


10 posted on 09/15/2021 5:01:14 PM PDT by HKMk23 (LORD, HASTE THE DAY...!)
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To: American Number 181269513

Facewhatnow?


11 posted on 09/15/2021 5:07:09 PM PDT by cockroach_magoo
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To: American Number 181269513

A “healthier” place, suuuure. The divide is so wide between us and them it’s crazy. What the F does the left know about “healthier”?


12 posted on 09/15/2021 5:10:29 PM PDT by toddausauras (How far will the left go in terms of destroying our personal freedoms?)
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To: American Number 181269513

Zuck is very quick to block posts and give people 30 days in FB jail for the silliest of reasons.

But if you post a vile meme with the worst gutter language possible you are A-OK in his sight.


13 posted on 09/15/2021 5:11:38 PM PDT by Ruy Dias de Bivar (OUT OF FB JAIL! and back on the attack. 4 hours! Now back in FB jail-again!)
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To: Ruy Dias de Bivar

I’m way past 30 days. The only thing the said was a painting of the crucifixion of Jesus was too violent. It only showed his feet.


14 posted on 09/15/2021 5:15:27 PM PDT by gitmo (If your theology doesn't become your biography, what good is it?)
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To: American Number 181269513

Silencing opposing views to the communist party talking points doesn’t sound healthy.


15 posted on 09/15/2021 5:44:58 PM PDT by Trillian
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To: American Number 181269513

My Facebook feed is strangely filled with liberal and animal rights suggestions. This backfires on them because the comments are all people tearing down their arguments.


16 posted on 09/15/2021 5:50:01 PM PDT by CtBigPat (The time of Crisis is ending. Now comes Normalization.)
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To: CtBigPat

Imagine something so evil and pervasive that it openly admits to a policy of manipulating people’s social interactions.


17 posted on 09/15/2021 6:13:11 PM PDT by Col Frank Slade
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To: Williams

oh well Asians as a voting block keep voting for a party that protects these thugs and racists and also a party that is for discriminating against them in college acceptance etc.


18 posted on 09/15/2021 7:39:36 PM PDT by snarkytart
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To: CtBigPat
animal rights suggestions

Have fun reminding them how many lab animal lives were saved by using humans for medical experimentation with Covid vaccines.

;-)
19 posted on 09/15/2021 7:43:13 PM PDT by cgbg (A kleptocracy--if they can keep it. Think of it as the Cantillon Effect in action.)
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