I am actually excited about this service. We have a second home that we don’t visit much in the shoulder seasons (like now) so knowing what is in the mailbox is very helpful to me. It’s largely advertising pieces but for the occasional important mail, it’s nice to know.
My mil had this issue.
She had this option called locals who picked up her mail and forwarded the occasional important piece.
It is about making relationships with the people around you. And not relying on the government for solutions to every issue in your life.