"""Then, as though to prove beyond doubt that it considered its passengers the expendable players in this drama, it summoned the police to do its dirty work. Something’s wrong with the intellects running United Airlines, and if there’s any justice in the world, now they’ll really pay."""
Not to worry, Delta will figure this out.
They will charge each ticket purchaser an additional $100 “fee” that will buy them seat insurance for the seat they purchased.
I flew Delta yesterday, and again him flying Delta tonight after speaking at a conference. I fly almost every week. I have never liked United airlines in this episode confirms that. What occurred here is so incredibly out rages that I hope not only the CEO was out of a job shortly, that the airline pays dearly For their abuse. I also like to see Congress or tromp review the regulations that limit airline payouts. There should be no cap, let the market set the rate. Further, a bit off topic, folks need to revisit seating size, restroom size, and other matters that affect the safety and comfort of passengers. I am a small person, 200 pounds at 5’ 8”, and have difficulty fitting into some seats, and the restrooms. When I get bumped to first class, I have an enjoyable flight. Otherwise, it is miserable. I can only imagine what it is like for someone who is at 250 or 300 pounds and cannot fit into a seat or, very likely, cannot even begin to fit into the miniature restrooms in most of the airplanes.
The “doc” is a pervert criminal and immature third-world scum.
An adult would have departed the jet and then followed up with legal action. An adult would not kick and scream and throw a temper tantrum worthy of a 2-yr old spoiled brat.
After watching this immature entitled third-world scum act like that, I am amazed that anyone would support having that guy on the flight—no telling what would set him off and at 30,000 feet.
Would you want that guy sitting next to you or on your flight-—not me.
And would you want that guy to be your doctor? No way.
Handled better? Probably. But he brought it all on himself for behaving like an entitled third-world scum brat. I’ve been around these types of docs and they all feel they are better than everyone else.
I read up on the recent history of United.
Wow.
The employees used to be the majority shareholders, but then the airline went bankrupt. That had to make the employees happy.
They gave the pilots a 48% pay increase over four years to keep them from striking. That couldn’t be good for the bottom line.
Munoz had a heart attack and heart transplant and was out for quite some time. That makes everyone nervous.
To me, this looks like a company with a real grudge match between the employees and management.
I think Munoz has been trying to get the employees on his side and that explains his poor first statement.
It will take a miracle worker to fix United. They have tremendous competition. Their employees are angry. Some customers want Rolls Royce service at Yugo prices. The government has fingers in everything.
Americans are fed up with just about everything.
Like I wrote.....miracle worker.
What I have not seen mentioned is the culpability of both the flight crew and the pilot in this incident.
The flight crew is supposed to be responsible for passenger safety in the cabin and the pilot has overall responsibility for passenger safety. This was done in clear view of the flight crew and no one even attempted to stop it and get emergency medical help for this passenger.
If the pilot did indeed order this person removed from the flight, he is also responsible for the actions taken to remove them. He should lose his pilot’s license over this in addition to being sued.
One thing I wondered about was, did they clean up the blood?
The guy had blood all over him. Surely some of it was on the seats, armrests, headrest, floor, seat legs, etc.
What about the guy/girl who had to sit in the bloody seat?
I have noticed both from talk shows and personal communication that pilots are highly vocal defending the actions of the airline, as if the plane becomes their own private concentration camp.
Good article.
JetBlue is an excellent airline, btw.