Posted on 04/11/2017 2:37:49 PM PDT by nickcarraway
The passenger is being treated for injuries in a Chicago hotel
United Airlines' parent company CEO Oscar Munoz on Tuesday apologized to the passenger dragged off a flight over the weekend.
"Like you, I continue to be disturbed by what happened on this flight and I deeply apologize to the customer forcibly removed and to all the customers aboard," Munoz wrote in a memo to his team. "No one should ever be mistreated this way."
Brief Marriage Preceded Fatal Calif. School Shooting The passenger has been identified as Dr. David Dao, of Elizabethtown, Kentucky, NBC News reported. The Associated Press also confirmed that Dao is the man in the video.
(Excerpt) Read more at nbcbayarea.com ...
LOL. I took a look at the app. They really did have an update on 4/10/17, but it doesn’t say anything about drag and drop. It does say “more bugs removed.” LOL. Other airlines call those passengers.
“Customer A walks into a privately owned business, asks them to create a cake which the business owners find offensive, so they refuse to take their money. The business is destroyed and the owners financially ruined.
Customer B buys a ticket, is welcomed onto a plane and takes his seat. He ends up getting bloodied and dragged off the plane because the business wanted to put some of their own in that seat. The CEO says sorry.
Moral of the story? Eat pie and take the train? I don’t know, I’m kind of stuck here.”
POST OF THE YEAR. LOL
“What cost”?
Let me explain this to you. If you have a 100 seats, and you sell 110 at $200, then you have $22,000.
If from now on you have to sell 100 because of this type of behavior, even if not overbooking, in case you have to accommodate your employees, etc (exactly this situation), then you get $20,000.
The $2000 loss gets eaten by future customers in more expensive airline tickets. What other explanations would you like?
Sorry is no good. Lawsuit to follow.
Put the employees in a rental car and have them drive.
_______________________________
Can’t. Illegal.
Safety laws prohibit crews from working extensive hours. Makes sense. You’d not want pilots or mechanics working 60-80 hour weeks.
First off, I may be wrong, but I thought the 4 employees were cabin crew, not pilots or mechanics.
Second, the drive from Chicago to Louisville is only around 4 hours. The flight takes a little over an hour, plus the plane was two hours late. So they got there only a hour earlier than they would if they drove.
If the drive time was a problem, get them a driver (Uber?) to take them to Louisville.
Got to be way cheaper than the bad publicity they got.
Surely you can’t be serious.
United CEO wishes to keep UAL out of bankruptcy and himself employed.
If from now on you have to sell 100 because of this type of behavior, even if not overbooking, in case you have to accommodate your employees, etc (exactly this situation), then you get $20,000.
The $2000 loss gets eaten by future customers in more expensive airline tickets. What other explanations would you like?
I agree that without overbooking UA may have less revenue. But the extra $2000 in your example is an unearned windfall (or putting it less politely a fraud).
The loss of an unearned windfall is not a loss. If the risk of real losses caused by unavoidable crew shifting is a problem, airlines can buy insurance for it like everyone else.
How much risk is UA trying to mitigate? How about spreading it across 90+ million passengers. How much is this per passenger? If this causes their ticket prices to become noncompetitive then UA will be motivated improve their logistics for the benefit of us all.
Is it not more efficacious to turn passengers back at the gate rather than wait for them to get settled in their seats before saying no go?
Thank you. I can’t edit it it seems.
No I don’t think you get it. It involves your gleeful attitude in bringing up unrelated information. Your motivation is what I do not endorse, but hey whatever floats your boat.
The waiter explains that the restaurant feeds its employees, and the dishwasher requested the prime rib tonight. This was the last piece... so you have to give it up so the dishwasher can have it. They'll gladly give you a free piece of meatloaf instead.
If they had a crisis PR plan, they didn’t even start on it til today. Ouch.
The contract states that you can be removed from the plane to accommodate business needs. The passenger violated the contract by refusing to leave.
Overbooked? They kicked him off to make way for United employees flying on “standby”. Maybe they need to review the definition of that word.
Yes. UAL.
No matter the reasoning, if you used to make $22,000 per flight and now you make $20,000, whether “unearned” or “earned” or “forcibly taken”, businesses don’t just eat the cost. If they have to buy insurance, they don’t just have increased expenses — it doesn’t end there.
If United has to do this, all airlines will have to do this. The cost for all the passengers go up. Before this incident, the system was fine — some took other flights and accepted incentives. It worked. Now, we all pay higher prices, but for what additional benefit? That you won’t get beaten up? That was very very unlikely for almost everyone. Now everyone pays more. This is a classic liberal way of solving problems.
Yeah, but you can’t have the meatloaf until tomorrow. And oh, by the way, you get beat bloody and dragged out the door. Have a nice day. See you tomorrow.
I see where you left out the initial request and drama-queen reaction from your example. Also, it wasn’t just dinner preference. The crew needed to get to Kentucky for another flight. So it wasn’t as inconsequential as the preferred dinner. Maybe you should try for a job at MSNBC.
Where in your example does the diner scream “Just kill me, just kill me!” (exact words), and resists and bumps himself into tables and things and gets bloodied? How is that incorporated into your grossly self-serving example dressed up to look like a mirrored event?
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