Put the employees in a rental car and have them drive.
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Can’t. Illegal.
Safety laws prohibit crews from working extensive hours. Makes sense. You’d not want pilots or mechanics working 60-80 hour weeks.
First off, I may be wrong, but I thought the 4 employees were cabin crew, not pilots or mechanics.
Second, the drive from Chicago to Louisville is only around 4 hours. The flight takes a little over an hour, plus the plane was two hours late. So they got there only a hour earlier than they would if they drove.
If the drive time was a problem, get them a driver (Uber?) to take them to Louisville.
Got to be way cheaper than the bad publicity they got.
They could have even gotten them a ticket on a competitors airline if needed. There were surely flights going to Louisville International from Chicago O’Hare.
Whole situation didn’t have to occur...even with them on that flight they should have taken care of it before they boarded all of the passengers and then telling people to get off after they are on. That’s just crazy.