I had bought three HP laptops over a series of a handful of years and everyone of them was crap for what I was paying. Don’t get me started on the Indian call centers .
For four months I had this going on.
Hi My name is Steve how can I help you.
I have a problem
No problem , no problem no problem
For four frigging months, of course there is a problem, just give me the address to get it sent off too while under warranty. Oh and your name is not Steve, Mark, Mike, or Jim either .
Believe me, your experiences with HP is shared by thousands.
“I had bought three HP laptops over a series of a handful of years and everyone of them was crap for what I was paying”
Your experience is not unique. I never saw so many prematurely failed laptops with crazy failures come into my shop, like fried optical controller chips, fried WiFi chips etc.
The third party warranty giant, Square Trade, ranked HP laptops near the bottom for premature hardware failures based on their own statistics.
HP laptops are crap, and their desktops aren’t much better.
Next time you buy a laptop, get a Dell factory refurb E5000 series or E6000 series biz class latitude. If you want a GREAT laptop and are willing to chuck the bucks, get a Panasonic CF-53 Toughbook or similar model.