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Newest Workers for Lowe’s: Robots
Wall Street Journal ^ | Oct. 28, 2014 | Rachel King

Posted on 10/29/2014 8:39:39 PM PDT by ConservativeStatement

Lowe’s LOW -0.45% Cos. is introducing robotic shopping assistants at an Orchard Supply Hardware store in San Jose, Calif., in late November. Lowe’s, which acquired Orchard Supply last year, says this is the first retail robot of its kind in the U.S.

The OSHbot will greet customers, ask if they need help and guide them through the store to the product. Besides natural-language-processing technology, the 5-foot tall white robot houses two large rectangular screens—front and back—for video conferences with a store expert and to display in-store specials. The head features a 3-D scanner to help customers identify items. OSHbot speaks English and Spanish, but other languages will be added.

(Excerpt) Read more at online.wsj.com ...


TOPICS: Business/Economy
KEYWORDS: lowes; robots
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I wonder if they get a Labor Day vacation.
1 posted on 10/29/2014 8:39:39 PM PDT by ConservativeStatement
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To: ConservativeStatement

Robot hamburger factory makes 360 Gourmet Burgers every hour...
http://www.freerepublic.com/focus/f-bloggers/3100817/posts


2 posted on 10/29/2014 8:42:33 PM PDT by 2ndDivisionVet (The question isn't who is going to let me; it's who is going to stop me.)
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To: ConservativeStatement

And they do NOT require any government-mandated minimum wage.


3 posted on 10/29/2014 8:46:13 PM PDT by Jack Hammer
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To: Jack Hammer

“5-foot tall white robot...” Can the ACLU or Al Sharpton be far behind?


4 posted on 10/29/2014 8:47:08 PM PDT by ConservativeStatement ("World Peace 1.20.09.")
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To: Jack Hammer

Or “affirmative action”

What color(s) will the robots be painted/cast? I can just hear the NAACP and LaRaza now


5 posted on 10/29/2014 8:47:27 PM PDT by A_Former_Democrat (STOP flights and immigration from HOT Zones . . .NOW)
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To: ConservativeStatement
The OSHbot will greet customers, ask if they need help and guide them through the store to the product.

Hallelujah! I like to play a little game at our local Lowe's. I try to see how many Lowe's employees I can walk by without them acknowledging my existence.

It's never fewer than 20. Usually the only person who says a word to me is the cashier. And that's only to ring me up after the self-checkout thing malfunctions.

Here's a helpful hint if you ever actually need any help at a Lowe's or Home Depot: Start climbing one of those roll-around ladders. People will come flying at you from all directions telling you to get off the ladder.

6 posted on 10/29/2014 8:50:14 PM PDT by Texas Eagle
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To: ConservativeStatement
Newest Workers for Lowe’s: Robots


7 posted on 10/29/2014 8:54:00 PM PDT by mountn man (The Pleasure You Get From Life Is Equal To The Attitude You Put Into It)
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To: ConservativeStatement

I was thrilled when the local Walmart pulled out their useless “quick checkout” lanes and put in 10 self-checkout scanners. I can do it myself far more quickly and I’ll work for free just to be able to get the hell out instead of standing in line forever because the idiots ahead of me can’t count (or read).


8 posted on 10/29/2014 8:58:25 PM PDT by bigbob (The best way to get a bad law repealed is to enforce it strictly. Abraham Lincoln)
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To: ConservativeStatement

“Welcome to Lowe’s, meatbag. My programming requires me to say ‘I love you’ (until I become self-aware).”


9 posted on 10/29/2014 9:04:34 PM PDT by tumblindice (America's founding fathers: all armed conservatives.)
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To: ConservativeStatement

Very interesting. Thanks for posting.


10 posted on 10/29/2014 9:04:34 PM PDT by PGalt
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To: ConservativeStatement

It’s bad enough you can’t find anyone there to help you. And they think a robot can replace the non-existent help? LOL!


11 posted on 10/29/2014 9:06:32 PM PDT by Jack Hydrazine (Pubbies = national collectivists; Dems = international collectivists; We need a second party!)
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To: ConservativeStatement
Too bad one wasn't available at my local Lowe's. They just lost $5000 in business because no one could be bothered to help customers in the appliance section...not once, but twice. I spent my money at a local appliance store, where we were greeted as we entered the store. And the person helping us had been there 35 years, so he knew his stuff.
12 posted on 10/29/2014 9:08:23 PM PDT by AlaskaErik (I served and protected my country for 31 years. Progressives spent that time trying to destroy it.)
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To: ConservativeStatement

Do it yourself check out lines are handy, but I’m not wanting to encourage a large amount of Robots as store workers. When I go into a retail establishment, my interaction with people is part of the (hopefully) pleasant experience.

I enjoy a moment of kindness from the cashier, I appreciate a relaxed smile, or a mild and positive expression of recognition. I don’t wish to lose all manner of human contact in the walk in businesses. There are many levels of understanding that one expects from a good store clerk. One expects good listening skills, some level of comprehension, and some degree of empathy for my predicament of that moment.
I don’t wish to have a monotone voiced, vacant eyed, ever-smiling hologram as my only interaction while outside the home. That would not be satisfying if always the only choice.


13 posted on 10/29/2014 9:12:04 PM PDT by lee martell
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To: AlaskaErik

I only needed a few ceiling tile and Lowe’s checker treated me like a freak, refusing to sell less than a carton. So I went to Menards, bought what I needed and haven’t been back to Lowe’s.
The flip side, however, is going to HH Gregg and having determined, commission-salesboys stalking you after letting them know more than once that you’re just looking. Haven’t been back there either.


14 posted on 10/29/2014 9:14:53 PM PDT by tumblindice (America's founding fathers: all armed conservatives.)
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To: lee martell

At a supermarket today, I handed a cashier a $5 bill for three items totaling under $2.50. The entire time, she chatted with a fellow employee about recent furniture purchases for her home and not once was I acknowledged. I extended my hand waiting for change (money) but received a perplexed glance before “I owe you change, don’t I?” A small inconvenience but still it seems inappropriate to discuss personal matters in such instances.


15 posted on 10/29/2014 9:16:47 PM PDT by ConservativeStatement ("World Peace 1.20.09.")
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To: Jack Hammer

No health insurance.
No social security taxes.
No human resources support.
No vacation.
No coffee breaks.
No lunch break.
No union membership.
No shop steward.
No sick leave.
No vacation.
No maternity leave.
No FMLA.
No overtime.
No sexual harassment issues.
and you can depreciate them!


16 posted on 10/29/2014 9:27:51 PM PDT by Calamari (Pass enough laws and everyone is guilty of something.)
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To: ConservativeStatement

Too often, there is no direct consequence for poor customer service. If I frequent a store, I usually learn whose line runs smoothly most the time, and whose line becomes frozen to a dead stop most the time. Maybe these are Union Jobs, where the workers feel that their spot is safe from any manager.


17 posted on 10/29/2014 9:29:36 PM PDT by lee martell
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To: Texas Eagle

“Start climbing one of those roll-around ladders”

That really does get the attention.


18 posted on 10/29/2014 9:39:34 PM PDT by moehoward
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To: mountn man

Whoever he is, he sure is a pretty one!


19 posted on 10/29/2014 9:41:15 PM PDT by Grams A (The Sun will rise in the East in the morning and God is still on his throne.)
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To: Grams A

Rob Lowe


20 posted on 10/29/2014 10:17:10 PM PDT by mountn man (The Pleasure You Get From Life Is Equal To The Attitude You Put Into It)
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