The employee is not a student at UC Berkley and is therefore not as dumb as a box of rocks?
The thing is that you have to reach for the cup out your car window where, if it was so hot you drop it immediately, it goes down between your car and the window NOT into your lap.
So I am going to call lie on the "oh it was so hot I had to drop it" bit.
Now as to her being in a burn unit.... really? First and second degree burns send you to a burn unit?
In reality, not usually. Painful yes. Doctor maybe. ER maybe. Burn unit no.
So I am suspicious of the "three days in a burn unit" story.
Now most drive through windows have security cameras. So it will be interesting to see what is on that tape.
It says EVENTUALLY her friend called 911. We know there is a recording.
Was this in the paper when it happened? I can't find a 2013 article of when it happened.
It may be that the videos are saved for one year and that's why the suit wasn't filed for a year.