Cracker Barrel: We screwed up big time

FoxNews ^ | 12/22/2013 | Todd Starnes

[RoosterRedux]

“We were flat out wrong."

That’s the message Cracker Barrel is sending to enraged customers after the restaurant chain removed Duck Dynasty items from its stores over fears it might offend people.

“Our intent was to avoid offending but that’s just what we’ve done,” Cracker Barrel said in a statement posted on its Facebook page. “You told us we made a mistake. And, you weren’t shy about it. You wrote, you called and you took to social media to express your thoughts and feelings.”

One of those customers was Tony Perkins, president of the Family Research Council. He said his family has eaten in nearly every Cracker Barrel in the country.

“Cracker Barrel must be off their rocker,” he said in a statement to Fox News. “For Cracker Barrel to take the bait of an organization like GLAAD, which has led the attack on Phil Robertson, they are betraying the values of the vast majority of their customers.”

[MaxMax]

Everything corporate is personal. They just call it business to get away with "it".
If you don't understand what I said consider yourself lucky.

[ManHunter]

And now Cracker Barrel and its Board of Directors have a dilemma: How to fire a politically-correct CEO hired under an affirmative action plan who has just thrown Cracker Barrel and the vast majority of its patrons under the bus.

As a former Army officer, even Sandy Cochran must realize that the buck stops at the top; “A commander is responsible for everything his/her troops do and fail to do.”

To the Cracker Barrel BOD: Put Sandy Cochran on “indefinite hiatus” and many of your former customers will return. Continue to worship at the altar of political correctness and tolerance for everyone but conservative Christians, sound “Taps” for the company.

[A_Former_Democrat]

Their response was what was wrong. They should have not gotten involved, and only when the backlash happened did CB reverse itself. TDB Put these b******* out of business in the first place and they’ll stop this crap.

See Chik-Fil-A, who got my previously non business. And they know WHY I started visiting their stores.

[AmericanInTokyo]

Like I said, when GLAAD kicks off a nationwide boycott of Cracker Barrel because of their reversal, then I think you will see the ranks of conservatives and Christian believers drop the “Let’s Keep Punishing CB approach”, and tactically close ranks behind the business and begin patronizing in earnest, as a “buycott” and a counterbalance to these fascist, intolerant, hateful, anti-Christian PC forces. Believe me, Cracker Barrel senior management will never forget it. Heads may roll in the meantime but let’s do cut them a little slack and foregive. An occasional thank you e mail for doing the right thing after (yes, I know!) initially “screwing up” will speak volumes and will have positive reinforcement power. We are deep in the Culture War, folks. Deep.

[Jean2]

Really! No Kidding Cracker Barrell!