Posted on 10/04/2013 7:11:08 PM PDT by Oldeconomybuyer
The U.S. Department of Health and Human Services, which oversaw development of the site, declined to make any of its IT experts available for interviews. CGI Group Inc, the Canadian contractor that built HealthCare.gov, is "declining to comment at this time," said spokeswoman Linda Odorisio.
Five outside technology experts interviewed by Reuters, however, say they believe flaws in system architecture, not traffic alone, contributed to the problems.
For instance, when a user tries to create an account on HealthCare.gov it prompts the computer to load an unusually large amount of files and software, overwhelming the browser, experts said.
If they are right, then just bringing more servers online, as officials say they are doing, will not fix the site.
"Adding capacity sounds great until you realize that if you didn't design it right that won't help," said Bill Curtis, chief scientist at CAST, a software quality analysis firm, and director of the Consortium for IT Software Quality. "The architecture of the software may limit how much you can add on to it. I suspect they'll have to reconfigure a lot of it."
One possible cause of the problems is that hitting "apply" on HealthCare.gov causes 92 separate files, plug-ins and other mammoth swarms of data to stream between the user's computer and the servers powering the government website, said Matthew Hancock, an independent expert in website design. He was able to track the files being requested through a feature in the Firefox browser.
Of the 92 he found, 56 were JavaScript files, including plug-ins that make it easier for code to work on multiple browsers (such as Microsoft Corp's Internet Explorer and Google Inc's Chrome) and let users upload files to HealthCare.gov.
(Excerpt) Read more at reuters.com ...
par for the course.
Canadian firm?
Has it ever been debated that, they NEVER thought, not once in a million years that they would ever get this far with it.
That they thought it would have been shot down by the SC and then they could have used it to get more control of Congress.
And now that its in their lap, reality is setting in.
Kind of like the someone who says, if I were running this company these are the things I’d do. And then one day, they’re the ones running the company and they fall apart.
They couldn’t find an American firm that could do this job?
*singing, terribly*
“Charlie.. Charlie FoxTROT!”
No kidding!
I’m thinking that trying to fix this ... in a hurry .... over a weekend .... will result in the next phase of ‘cluster’ ....
Fark.
Yep.
ObamaWare!
they will want millions to fix it. not a penny more!
They made what they were told to make , Information Vacuum
In their defense, this is completely uncharted technology. No website has ever asked a user to create an account or log in before.
Designed to fail...from the Ground Up.
The payoff for designing this mess......will not be transitted by check nor credut card nor any form of electronic fund transfer. It WILL be or has been delivered in Plain Brown Semi Trucks... in the dad of night.
if your getting a BIG enough PAYOFF who cares what the biggest failure on your resume looks like.....
In my opinion, I think it works just fine the way it is.
Designed to fail...from the Ground Up.
The payoff for designing this mess......will not be tranmsitted by check nor credit card nor any form of electronic fund transfer. It WILL be or has been delivered in Plain Brown Semi Trucks... in the dad of night.
if your getting a BIG enough PAYOFF who cares what the biggest failure on your resume looks like.....
Odramas regime wants people IRRITATED and this is all designed to do precisely that.
My, that does sound like a government design, doesn't it?
No excuses. Nobody should have been surprised that this won't scale well. Nobody doing this for a living should still be doing it for a living afterward. But we owe them a debt of gratitude - this is absolutely how 0bamacare was constructed and implemented from the very beginning. It really is that bad.
CGI... bwa ha ha ha....
CGI was one of the firms behind the fiasco that was the canadian gun registry (finally killed by the harper gov’t in 2012)
http://en.wikipedia.org/wiki/Canadian_Firearms_Registry
Do you mean a Fuster Cluck?
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