Posted on 08/03/2013 4:31:18 PM PDT by DallasBiff
I'm a shuttle driver for a hotel near the DFW airport, and in the last year a building program of making new toll plazas on the north and south end has taken place and part of this program has been to build very narrow concrete barriers to enter and exit the DFW airport.
The concrete barrier lanes, makes one feel one is entering or leaving a fortress compound, such as the Berlin Wall. There is only one wide lane for 22 passenger hotel shuttles or semi's, and this lane is not toll tag only meaning that any car may go in the lane, discriminating against vehicles that go into the airport with regularity with a toll tag, such as the vehicle I drive, because there is not an exclusive lane for wide vehicles with Texas toll tags.
I was departing the DFW airport and got caught, in which I believe was a car not having a ticket to depart in the wide lane. I waited four minutes and started to honk to get attention, so that traffic could move, I kept honking, and honking, because I knew I was the only driver on duty for the hotel. I put my vehicle in park, and got of the vehicle, to push my protest of the delay with no avail.
Finally after 12 minutes of waiting the red minivan went through, and I was notified by my radio and by my supervisor that I had been honking and had gotten out of the vehicle to see what was going on in 104 degree heat.
Anyway the DFW toll plaza is a total cluster youknowwhat. It is like a mini Berlin wall and is filled with recent immigrant employees, with rudimentary English, mostly from Africa and the Asian sub-continent.
The place is run by a man named Dean Ahmed, who has no idea about customer service. I have talked to him on the phone, he is your typical arrogant democrat.
Also, by my honking of the bad customer service, I was called into the DFW police who called my hotel, and now I have to suffer the HR director saying, "you don't honk", while she tells us, "to give the best service possible".
I wonder what she will say and look like, when I say,"Shouldn't the DFW parking authority give me the same."
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