They are touting the 911 call?
The call was a disgrace!
http://www.cleveland.com/metro/index.ssf/2013/05/tv_station_reports_berry_dejes.html#incart_river#incart_maj-story-1
Amanda was lucky they had a car available to investigate...
No kidding. That dispatcher’s attitude was pathetic. I understand that maybe they are just suppose to follow some kind of protocol, but she could have shown a little compassion. That poor girl (woman now) needed some kindness and reassurance and that dispatcher was cold to her.
I thought I was the only one that noticed the ho-hum, we-will-get-t-you-when-we-can approach by the 911 operator.
Here is the 911 call:
Caller: Help me. I’m Amanda Berry.
Dispatcher: You need police, fire, ambulance?
Caller: I need police.
Dispatcher: OK, and what’s going on there?
Caller: I’ve been kidnapped and I’ve been missing for 10 years, and I’m, I’m here, I’m free now.
. . . . . . .
Dispatcher: OK, talk to the police when they get there.
Caller: OK (unintelligible).
Dispatcher: WE’RE GOING TO SEND THEM AS SOON AS WE GET A CAR OPEN.
Good Lord. . . .a hysterical girl calls, tells the 911 operator that she just escaped from being kidnapped and held for the past 10-yrs and the 911 operator basically says, ‘thanks, we will send someone when we get a chance.”
Good Lord. . .
It seems that most people here share your opinion. But, personally, I think the dispatcher handled the call well. His tone of voice sounded appropriate, imho. When a 911 operator is asking questions, the police have already been dispatched.