[freeangel]

‘Don’t recieve much from Fed-ex, but the UPS guy—or at least the regular one on our route—is a PR dream for their company. He always delivers to the door, has something poitive to say and ALWAYS thanks us for the business.

[upsdriver]

‘Don’t receive much from Fed-ex, but the UPS guy—or at least the regular one on our route—is a PR dream for their company. He always delivers to the door, has something positive to say and ALWAYS thanks us for the business.

So happy to read your comment. I had the same attitude towards my customers throughout my career. I'd go to great lengths to insure their satisfaction with my service. I'm guessing your UPS driver is an older guy?

[World'sGoneInsane]

He always delivers to the door, has something poitive to say and ALWAYS thanks us for the business.

LOL...you must be pretty. My delivery's are left on the door step and they ring the bell. When I called, they said that was their policy to speed up delivery.

[ridesthemiles]

I have lived rural since 1993. In N Calif & now in N Nevada.

MOST ALL the UPS drivers I had at both of those locations were on top of things. Most opened & closed the gate & brought packages to my front door. My current UPS driver knows who is elderly—who is in declining health— & isn’t afraid to notify the Sheriff’s deputies if he thinks something is wrong. He feels it is better to be safe for all his customers.

Only had one serious screwup & that was in the middle of summer when I ordered large animal vaccines in N Calif. They are sent in a manner that gets them there within 3 days within the week. Nothing is held overnight or over the weekend when shipped properly.

I didn’t get my package & called UPS. Said it was delivered YESTERDAY. I went out & looked & it had been put alongside my WELL building, OUTSIDE my gate.

Needless to say, I could not use those vaccines, since they had sat in hot weather for over 24 hours. UPS stood behind me & the shipper. They paid for another shipment & I verified that the sender did NOT have any costs because of the problem.

Since I lived where large animals were common & most of us gave our own shots to our horses, etc, I had a long talk with the local UPS office. I found out later that the driver was demoted & put back on a full 2 years probation for what he did with my vaccines. The cost of that shipment was over $200 ++ shipping.

I have service from Fed Ex, also, but they are not so visible out here.