There’s three offices that aren’t too bad - the rest are abysmal.
Even in those three offices, man - while the clerks manning the counter are pleasant enough, half the staff at any given time appears to be on break.
I’ve heard that if it is their break time, they will just get up and leave the work station, not even completing the title or registration, whichever they are working on. I’d be ashamed to do something like that (although I realize they do have scheduled break times and lunch times). If I know I’m scheduled to go to lunch in 5 minutes, I simply do not call a title customer. Instead I’ll call a registration which doesn’t take nearly as long. It’s just a matter of common sense.
Like I said, the dealers HATE going there.