Citibank's computers down, blocking account info

AP via Yahoo! News ^ | 2008-12-17

[rabscuttle385]

NEW YORK – Customers of New York City-based Citibank have lost access to much of their account information because of a computer outage.

Many of the troubled bank's clients haven't been able to retrieve account details online or by telephone since Tuesday afternoon. Others can access only parts of their account profiles.

Citibank telephone representatives say they don't know what caused the outage but technicians are working to fix it. They've been telling customers to call back after Wednesday morning.

[rabscuttle385]

From Citibail...to Citifail. *snicker*

[rabscuttle385]

.

[rabscuttle385]

*Ping!*

[GOPGuide]

Man, it is ALL coming apart isn’t it?

Ah well, at least the illegal immigrants got some nice $750,000 homes...

[rabscuttle385]

Ping from Charlotte, NC!

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[rabscuttle385]

LOL. I’m happy I switched from Citi to a major credit union in October. Now, I just have to close my Citi accounts next week.

[angkor]

I just logged on and am looking at my Citibank accounts at this very second.

Another badly reported story from AP.

[umgud]

Say goodnite Dick.

[tvdog12345]

Doesn’t this happen at the end of “Fight Club”?

[library user]

They've been telling customers to call back after Wednesday morning.

Do they mean NEXT Wednesday morning? :O)

[the_Watchman]

I used my CitiBank credit card this afternoon and yesterday afternoon.

My son works for another large bank which had a computer outage which lasted several days. It was due to a hardware error in their networks. They were “ticked”, because the vendor had known about the error, but had neglected to inform them. That outage impacted access to user account info, including the system used by the tellers, but not the credit card system.

[angkor]

This story should be retracted by AP.

Not only am I looking at my Citibank accounts now, but I was also on the Citibank site this morning.

And a check deposited earlier today has properly posted and appears in my online account.

Same as the last 10 years.

[bamahead]

Unfortunately, I can sympathize very closely with Citi’s IT folk.

Sounds like a bad day at the office. Familiar.

In fact, I had a very similar crappy day today...but not this bad.

[freeangel]

Now, THAT IS funny. Is it a cover while the big shots take the money and run?

[what's up]

So what?

Websites go down all the time.

Sheesh. What passes for news these days on FR...

[John W]

This story was online at 11:06 AM-—

http://www.businessweek.com/ap/financialnews/D954I8PG1.htm

[B4Ranch]

Print the pages of your account!

[angkor]

>>>>Print the pages of your account!<<<<<<

Nah. I’m certain that each account has a balance of $249,999.99.

And if Citibank goes down we are all hosed anyway.

[tubebender]

This is a no brainer Rab... They didn't pay their phone bill...

[angkor]

>>>>>This story was online at 11:06 AM-—<<<<<

Well it was wrong even then, because I was on my account at 8:45 AM.