2. My great grandmothers never learned English. There was no American mass media (other than radio, which was largely local), and they lived in SEGREGATED ethnic enclaves. Do you folks actually think that the Anglos went into Polish or Italian neighborhoods? Were there even ANY Anglos in Newark (unless you count the Irish?). The WASPS fled like hell from the northeast thanks to my ancestors.
You need to learn English to get ahead in life, and GOVERNMENT SPONSORED bilingualism (aka documents in Chinese, Spanish, Russian, etc, as in New York) is WRONG. Nevertheless, if a private business decides to promote themselves in Spanish, English, or Esperanto (including such choices in their automated phone messages), that's their prerogative.