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Exclusive: Massive System Failure Affects BlackBerry Users
wnbc.com ^ | 4/17/07 | unknown

Posted on 04/18/2007 6:25:48 AM PDT by RedCell

NEW YORK -- NewsChannel 4 learned of a massive system failure that affected all BlackBerry users in the western hemisphere late Tuesday.

The RIM Company, which stands for Research In Motion, developed BlackBerry technology and said its infrastructure failed around 8 p.m. Tuesday and was until about 7 a.m. Wenesday.

E-mails were not being pushed to portable blackberry devices.

Officials with RIM said they tried to reset the system and they were concerned that the backlog of data, which could cause a bigger problem as it rushes through now that the system appears to be online.

RIM officials said messages would be sent out in stages so the system does not crash.

RIM officials recommend all who depend on their BlackBerry as a major way of communication should make some back-up plans in case more problems occur Wednesday morning.

For the latest on this issue, stay with NewsChannel 4 and WNBC.com.


TOPICS: Business/Economy; Culture/Society
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As far as I can tell, this is still an issue as my BlackBerry still isn't sending/receiving emails.
1 posted on 04/18/2007 6:25:48 AM PDT by RedCell
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To: RedCell

2 posted on 04/18/2007 6:28:16 AM PDT by TomGuy
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To: RedCell

With any luck I’ll be able to avoid being given a Crackberry by The Corporation. Hate getting email while on The Throne.


3 posted on 04/18/2007 6:30:07 AM PDT by tgusa (Gun control: deep breath, sight alignment, squeeze the trigger .....)
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To: tgusa

My BB has been DOA since about 8 pm.


4 posted on 04/18/2007 6:33:30 AM PDT by Eric in the Ozarks (BTUs are my Beat.)
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To: RedCell

Ours are up and running this morning. I’m in the SE. Heard this on CNBC this morning around 6:00 AM. As of 7:00 AM I was receiving and sending fine.


5 posted on 04/18/2007 6:34:18 AM PDT by poobear
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To: Eric in the Ozarks

Same here. I’m in the NE.


6 posted on 04/18/2007 6:38:53 AM PDT by RedCell ("...thou shalt kill thine enemy before he killeth you by any means available" - Dick Marcinko)
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To: RedCell

News said this morning that the company sent out an email to notify everyone it was down.


7 posted on 04/18/2007 6:41:44 AM PDT by SouthTexas (Man made global warming is a man made LIE!)
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To: RedCell

Grammar alert #1375! Whoever wrote this needs some grammar lessons.


8 posted on 04/18/2007 6:42:49 AM PDT by Right Wing Assault ("..this administration is planning a 'Right Wing Assault' on values and ideals.." - John Kerry)
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To: RedCell

....shoulda bought a TREO....
LOL


9 posted on 04/18/2007 6:45:14 AM PDT by taxed2death (A few billion here, a few trillion there...we're all friends right?)
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To: RedCell
I don't think it's a sunspot-related problem:

"The geomagnetic field is expected to be quiet to unsettled on April 18 due to effects from CH265. A high speed stream from CH266 could cause unsettled to minor storm conditions on April 19-21."
10 posted on 04/18/2007 6:45:50 AM PDT by Thrownatbirth (.....when the sidewalks are safe for the little guy.)
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To: RedCell
I love getting email wherever I am. I’d give up phone functionality before email.
11 posted on 04/18/2007 6:46:37 AM PDT by Atlas Sneezed (Your FRiendly FReeper Patent Attorney)
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To: RedCell

Note to users: Filing electronic tax returns on your Blackberry at the last minute is not a recommended practice. ;)


12 posted on 04/18/2007 6:48:01 AM PDT by Mr. Jeeves ("Wise men don't need to debate; men who need to debate are not wise." -- Tao Te Ching)
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To: RedCell

Really disturbing.


13 posted on 04/18/2007 6:48:57 AM PDT by milford421 (U.N. OUT OF U.S.)
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To: taxed2death

I just got a Treo and I love it. I’ve been using Palm products for years.


14 posted on 04/18/2007 6:49:36 AM PDT by CaptRon (Pedicaris alive or Raisuli dead)
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To: CaptRon
TREO = Time to REbOoot

I had so many issues with my Treo rebooting and dropping calls (cellular provided through Cingular) that I had to switch over to a BlackBerry (Verizon).

15 posted on 04/18/2007 7:04:33 AM PDT by RedCell ("...thou shalt kill thine enemy before he killeth you by any means available" - Dick Marcinko)
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To: taxed2death

Nope - had three (each crashed for no apparent reason) before I finally decided that I’m just not important enough that people have to be able to get ahold of me 24/7. FREEDOM!


16 posted on 04/18/2007 7:15:25 AM PDT by jagusafr (The proof that we are rightly related to God is that we do our best whether we feel inspired or not")
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To: RedCell
I live in rural Missouri and travel the mid continent quite a bit on business. Verizon is the only service that goes everywhere I do.
17 posted on 04/18/2007 7:20:37 AM PDT by Eric in the Ozarks (BTUs are my Beat.)
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To: RedCell

I couldn’t get on the internet on my Blackberry last night. I first noticed it around 8 pm. I didn’t try to send an email though.


18 posted on 04/18/2007 7:31:53 AM PDT by Cymbaline (I repeat myself when under stress I repeat myself when under stress I repeat myself when under stres)
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To: RedCell

We got this earlier from RIM:

- Outage began at 08:11 PM EST on 4/17/2007
- Outage affected all users in the Americas
- Users in the other global geographies, including Europe and AP, were not affected
- Users from the Americas roaming internationally using their native SIMs were affected (GRX roaming)
- Messaging, PIN to PIN, and management capabilities were unavailable during outage
- Users may have received messages intermittently throughout the night


19 posted on 04/18/2007 7:42:48 AM PDT by doodad
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To: RedCell

Haven’t had an issue yet. I too am with Verizon


20 posted on 04/18/2007 7:48:17 AM PDT by CaptRon (Pedicaris alive or Raisuli dead)
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