Ive never much been impressed with compusa, best buy is really eating their lunch..
Ditto. I wonder if there'll be some good sales at CompUSA? :-)
I used to love to go to compusa to browse but now I buy at best buy and if I can get it there, I order it online.
That's because Compusa decided to go afer the comsumer and turned their backs on small businesses. And to no one's surprise, consumers chose the lowest price. Too bad the selection at Best buy is garbage, and this will force a lot of people to simply shop online. I kinda liked the impulse urge to buy the product immediately instead of saving a couple bucks(if you include shipping) and waiting a week+ versus an online store.
Sales-wise - Best Buy (I call it Worst Buy) does beat up CompUSA in sales (of course they are more general merchandise focused). But around here - the Best Buy stores absolutely stink. Horrible customer service (I don't think the word service and Best Buy should be in the same sentence), and poor stock of advertized items is just the beginning.
I have many times been in both stores looking for something - Best Buy would feature lots of blue-shirts running around acting busy, yet never someone to actually help you. If you do find someone - don't expect an accurate or honest answer.
CompUSA has a similar reputation in some markets, while in others they seem to do much better. I for one have rarely had a problem getting accurate help at CompUSAs that I have been in.
Both stores are "rebate whores" - lure you into the store with a low "after rebate" price.
And my daughter has never been run over by a shopping cart in CompUSA...
>>Ive never much been impressed with compusa, best buy is really eating their lunch.<<
Yep. They are next door to each other here in the Southcenter area. I've only bought three or four things but every time, even with computer equipment, I found myself choosing best buy when I compared the offerings of the two stores.
Well, also I am one of those people that actually mails in the rebate forms.
Where I live, Fry's Electronics is eating everybody's lunch. Fry's are are always teeming with customers. In my metro area, CompUSA & Best Buy have as many employees as they do customers. I have wondered for a long time, how they stay in business.
I know not every metro area has Fry's Electronics, but those that do are fortunate -- prices are very competitive, and the stores are huge -- selection is great.
Compusa was ALWAYS a second tier player... The fact they are so large to begin with just shows that investors have more cash than they know what to do with IMHO.
I’m no fan of Best Buy myself either, in fact I can’t think of a single tech/entertainment retailer that I’m impressed with.
Big Box retailing of tech stuff just doesn’t seem to work. Prices are always too high and sales staff is always unknowlegable and undertrained.