[Banjoguy]

They'll never get another dollar of mine since they screwed me out of my support contract. Heaven help you if you ever have a serious problem and need to call the support line because at worst they will make the problem bigger than it originally was by causing more problems, or at best they will not solve your problem and will waste a lot of your valuable time.

Re: see my tagline

[in hoc signo vinces]

By HP...most local Best Buys and the like have people that can repair them or assit you with maintenance.

I hear you about the Dells. They've really gone down hill over the last couple of years.

[uglybiker]

Interesting. When my hard drive died last spring, "Mark"/Haji was very professional and helpfull. In fact, when he put me intouch with the american rep to set up an appointment to get it replaced, he was easier to understand thatn the woman on this side of the world (she sounded like she'd just woke up).

[cubreporter]

You are correct. We spent one ENTIRE day. No kidding trying to get something taken care of. We made that same vow. No more. Enough is enough.