By HP...most local Best Buys and the like have people that can repair them or assit you with maintenance.
I hear you about the Dells. They've really gone down hill over the last couple of years.
I worked for a small non-profit in the late 1990s. They had me research and prepare a report on purchasing new computers. I decided on a local company that custom built the machines and provided local support for slightly more than the cost of the Dell machines. Needless to say that my advice was ignored, my report went unread, and the person in charge ordered the Dells. Out of six Dells, two were sent back as defective out of the box. One of the defectives was replaced with a defective.
It goes without saying that being in Hawaii makes Dell's support difficult to take advantage of. Local support is a pay for service. My contract ran out and I didn't renew. I hope they enjoyed the Dells.
If Dell has gone downhill since then, then I feel bad for anybody who has bought a Dell recently.