Reminds me of when I volunteered in the destruction of Andrew. I cooked hamburgers for the masses in a hot trailer canteen. Folks wanted rare, medium rare and complained when it was well done!
I believe I ate one of those hamburgers...well done...
Such complaints abot small things are a comfort to people, it can mean they feel out of danger and with hope and expectations again -- you can take credit for giving greatly distressed people the blessing of being able to complain about small things. It means you gave them enough comfort for them to have expectations of better things.