Such complaints abot small things are a comfort to people, it can mean they feel out of danger and with hope and expectations again -- you can take credit for giving greatly distressed people the blessing of being able to complain about small things. It means you gave them enough comfort for them to have expectations of better things.
That's a good way to look at it. I, however, wanted to take comfort knowing that I didn't discomfort them with e-coli!