Someone set me up the Bomb (Help I got a virus and I can't get up)

Today | Me

[Mad Dawgg]

Hello I got a virus that won't go away. I've tried several programs but none have been able to get it.

Virus is Virtool.Mediainject.A

Anyone got any fixes or programs that will deal with it?

[Mad Dawgg]

Any Help would be greatly appreciated.

[ctlpdad]

What ever the doc gives you, make sure you take the full course of meds.

[ShadowDancer]

Hello I got a virus that won't go away.

Yikes, I've heard of that one. It takes all of your sentences and makes them a grammatical mess.

[AppyPappy]

Firewall and antivirus scan should kill it.

[JoeSixPack1]

Can you isolate the infected file(s) and write them to a removable media?

[Mad Dawgg]

"Firewall and antivirus scan should kill it."

Nope I get a message from several Virus programs that cannot delete or disinfect. I've went down into DOS to try and directly remove it and no luck whatsoever.

[Mad Dawgg]

"Can you isolate the infected file(s) and write them to a removable media?"

Could you repeat that in Captain Dummy talk?

[acad1228]

This should get you there:

Click here

[ErnBatavia]

Maybe you could Google up a fix?

[Mad Dawgg]

"This should get you there:"

Thar she blows!

(I did like ten google searches and did not find this.)

Thanks

[AppyPappy]

Did you boot into safe mode and scan it?

[MarkL]

Nope I get a message from several Virus programs that cannot delete or disinfect. I've went down into DOS to try and directly remove it and no luck whatsoever.

It sounds like you're trying to "clean" the infected files. You will need to delete them.

If you're using WinXP or WinMe, Windows is probably reinfecting your computer. You will need to turn off "System Restore" before trying to run the AV software.

Mark

[japaneseghost]

1. google how to boot up in safe mode, write down the instructions

2. install a virus scan disk if you haven't already.

3. turn machine off, wait a minute, turn back on in safe mode

4. run virus scan

[The_Victor]

MediaInject is adware. You just nee a program called Adaware. I'll be back with the link.

[The_Victor]

Here's the link for Adaware. It's free and is very good at nuking adware programs.

http://www.lavasoftusa.com/software/adaware/

[Mad Dawgg]

Oh and BTW I was told to goto Dell for help with this issue by my ISP/Virus providers.

They tried to sell me a $235.00 a year Plan to fix this.

I asked him if this conversation was being recorded. He said yes and I said well please make sure it is, and he said there was no doubt.

Then I went off on a 10 minute rant replete with dripping sarcasm on the fact of them wanting me to pay over half the price of a new computer each year for software support. I then thanked him for his time and hung up.

I got no problem paying for support but that price is ridiculous.

[The Great RJ]

In addition to running an anti-virus software also try a good spyware remover such as one from this site

[acad1228]

Yep! I love their computers, and their service is usually pretty good, but they have some people on their service line who've forgotten what "customer service" means. I don't know, maybe they're getting commision on service packages.

[azhenfud]

http://pchell.com

[fmonkey]

I don't know if you've tried some of the online scanners. But here's a couple that are pretty good:
Trend Micro Free Online Scan (http://housecall.trendmicro.com/)
Bit Defender Online Scan (http://www.bitdefender.com/scan8/ie.html)
RAV Single File Scanner (http://www.ravantivirus.com/scan/indexn.php)
Panda Active Scan (http://www.pandasoftware.com/products/activescan/com/activescan_principal.htm)
I've tried the Trend and the Bit Defender. Both of those seem to work reasonably well. The other two I haven't tried but I've used RAV's email scanning for quite a while. Panda I have no idea about, but I did see some good reviews.
If the virus you're talking about is the same one I think it is, most (if not all) of these free online scans should be able to detect and delete the infection.
Let us know how everything turns out.