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Believe It: The Media's Credibility Headache Gets Worse
NY Times ^ | May 22, 2005 | PATRICK D. HEALY

Posted on 05/21/2005 9:39:07 PM PDT by neverdem

SO many Americans apparently now see journalists as self-interested, careerist and unprofessional that perhaps it would make sense for media executives to call up another group of bosses who once faced fundamental questions about their product: the makers of Tylenol in the 1980's.

After all, Johnson & Johnson proved that credibility, not to mention market share, could be regained after scandal - in its case, a series of deaths caused by cyanide-laced capsules some 20 years ago. Part of the strategy was to portray the company as a victim in its own right.

"We expressed genuine regret and took the hit, and made an honest effort to get the facts out," said Harold Burson, the public relations titan who advised the company's executives at the time. "And we tried to behave with the public interest at heart, such as reassuring the mothers of America that our products were dependable."

Compared with the news media outlets, Tylenol may have had it easy. It would be hard for the media to pitch itself as a innocent victim of its own shortcomings. And though journalists like to think of themselves as guardians of the public trust, too, opinion polls for at least two decades have shown declining faith in print and television news. Reassuring the public that these products are dependable, in turn, has proved frustratingly elusive.

Is it even possible for such an unwieldy industry to regain a healthy measure of public trust?

It may have seemed possible in the period of national fellowship after 9/11, but the prospects are doubted by image-shapers like Mr. Burson, pollsters and others.

"With so many media players and gatekeepers today, and the assaults on the media from people in power, the best each organization can do is try to improve its own credibility," said Tom...

(Excerpt) Read more at nytimes.com ...


TOPICS: Business/Economy; Culture/Society; Front Page News; Government; News/Current Events; US: District of Columbia; War on Terror
KEYWORDS: cary; news; newsmedia; newspapers; propagandawingofdnc; publicopinion; television
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Ali Imam/Reuters
Pakistani Muslims in Peshawar protest a report, since retracted by Newsweek, that American interrogators desecrated a Koran.

1 posted on 05/21/2005 9:39:08 PM PDT by neverdem
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To: neverdem
DUH! Bump!

(Denny Crane: "Sometimes you can only look for answers from God and failing that... and Fox News".)
2 posted on 05/21/2005 9:44:15 PM PDT by goldstategop (In Memory Of A Dearly Beloved Friend Who Lives On In My Heart Forever)
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To: neverdem

I wish the entire staff of the NYT would take extra strength Tylenol.


3 posted on 05/21/2005 9:44:21 PM PDT by Paleo Conservative (Hey! Hey! Ho! Ho! Andrew Heyward's got to go!)
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To: neverdem

This [ http://www.pamelashanteau.com/pics/Temporary_tattoo_leopard_spots.jpg ] makes as much sense as the media reinventing itself as trustworty.


4 posted on 05/21/2005 9:45:59 PM PDT by WorkingClassFilth (Fun Fact: Did you know that NEWSWEEK has killed more people than Ted Kennedy's Oldsmobile?)
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To: neverdem
Oh Please. In the Tylenol case it was a criminal whacko.

At the NY Times it's company policy.

5 posted on 05/21/2005 9:47:17 PM PDT by lawnguy (But we both know I'm training to be a cage fighter.)
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To: neverdem

That "tell the truth" thing will never fly with the MSM. They'd rather eat poisoned Tylenol than tell the truth about their RAT puppet masters.


6 posted on 05/21/2005 9:59:50 PM PDT by ozzymandus
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we tried to behave with the public interest at heart

Novel concept: how about, rather than trying to behave with the public interest at heart, actually behaving with the public interest at heart.

Gee, who'da thunk?

7 posted on 05/21/2005 10:00:12 PM PDT by the anti-liberal (It's time the left - left!!!)
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To: neverdem

Well, if they like this comparison, perhaps the first thing the MSM should do, is stop intentionally putting poison (bias, lies, etc) in their own product. Just a helpful auggestion.

It is impossible for a news organization to by unbiased, but the MSM is hardly interested in making even the slightest attempt. The media has one goal, to bring down George Bush and/or tarnish his legacy in any way they can.


8 posted on 05/21/2005 10:02:50 PM PDT by swilhelm73 (Power corrupts, and absolute power corrupts absolutely. --Lord Acton)
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To: neverdem
"We're a victim of coicumstances!"
- NY Times
9 posted on 05/21/2005 10:03:55 PM PDT by dead (I've got my eye out for Mullah Omar.)
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To: neverdem
self-interested, careerist and unprofessional ... That's not how I see the media. I see the media as LIBERAL. Why didn't the NY Times include this?
10 posted on 05/21/2005 10:04:18 PM PDT by mowkeka (They aren't "insurgents." They're terrorists.)
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To: mowkeka
Why didn't the NY Times include this?

That's a rhetorical question, right?

11 posted on 05/21/2005 10:11:40 PM PDT by the anti-liberal (It's time the left - left!!!)
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To: neverdem
They still don't get it ... it's not the "anonymous sourcing"

It's the bogus reporting and reporters that obviously have an agenda

12 posted on 05/21/2005 10:12:48 PM PDT by Mo1 (Hey GOP ---- Not one Dime till Republicans grow a Spine !!)
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To: neverdem
"With so many media players and gatekeepers today...

Gatekeepers- That would be us.

13 posted on 05/21/2005 10:13:24 PM PDT by TADSLOS (Right Wing Infidel since 1954)
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To: neverdem

The NY Slimes calls themselves middle of the road.....


14 posted on 05/21/2005 10:15:28 PM PDT by Dan from Michigan (""Some Run, Some Fight, but I win they lose!!")
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To: =Intervention=; adam_az; an amused spectator; bert; BlessedBeGod; BlessedByLiberty; Blurblogger; ...

Based on an amused spectator's list
Send FReepmail if you want on/off MSP list
The List of Ping Lists

15 posted on 05/21/2005 10:16:43 PM PDT by martin_fierro (< |:)~)
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To: ozzymandus
That "tell the truth" thing will never fly with the MSM. They'd rather eat poisoned Tylenol than tell the truth about their RAT puppet masters.

It comes down to trust

Folks trusted (in time) Tylenol to fix things and make them better

I doubt anyone trusts the New York Times and the other rags to fix things and do better reporting

They have a history of making the same mistakes over and over and over

16 posted on 05/21/2005 10:20:50 PM PDT by Mo1 (Hey GOP ---- Not one Dime till Republicans grow a Spine !!)
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To: WorkingClassFilth; martin_fierro; NYTexan; bitt; doug from upland; PilloryHillary; Liz; ken5050; ...

WorkingClassFilth (Fun Fact: Did you know that NEWSWEEK has killed more people than Ted Kennedy's Oldsmobile?)


GREAT (and tragically true) TAGLINE!


17 posted on 05/21/2005 10:21:41 PM PDT by The Spirit Of Allegiance (SAVE THE BRAINFOREST! Boycott the RED Dead Tree Media & NUKE the DNC Class Action Temper Tantrum!)
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To: neverdem

"Reassuring the public that these products are dependable, in turn, has proved frustratingly elusive."

It's very difficult to trust members of an institution that lie and lie and lie, then say they really don't have to answer to anyone, then lie some more, then play word games instead of being honest.

I once had an ambition to be a journalist--even had my first job in journalism. When I saw what it was all about--gotcha--I changed fields of employment. Do not at all regret not looking back, and, I admit, look with disdain at those journalists who claim to speak for my right to know when all they're trying to do is perpetuate more untruth while protecting their backsides.

I'd say more, but wife says they need the pulpit back at the church.


18 posted on 05/21/2005 10:24:48 PM PDT by righttackle44 (The most dangerous weapon in the world is a Marine with his rifle and the American people behind him)
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To: neverdem
Conceited Olds Media uses yet another poll to manufacture "news" so it can talk about itself.


                                       Olds Media sits and spins when the wheels come off.
19 posted on 05/21/2005 10:25:20 PM PDT by Milhous
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To: neverdem; martin_fierro; Boazo; bert; Southack

Turns out that the Leftist media IS the poison in the "Tylenol bottles" America has been opening. Time to pull a lot of advertising off the MSM shelves....


20 posted on 05/21/2005 10:26:10 PM PDT by The Spirit Of Allegiance (SAVE THE BRAINFOREST! Boycott the RED Dead Tree Media & NUKE the DNC Class Action Temper Tantrum!)
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