Dump Nortons(Hasn't been worth 2 cents since Norton sold the company). Grab another anti-viral package like Mcafee or others. Make sure you uninstall Norton Anti-Virus and the Live Update before you install any other packages.
I don't like Mcafee at all - I only used it a few months and I couldn't stand it.
McAfee was the worst $60 I ever spent on a computer, and I did that last year. Used it on my kids machine and I was never able to get it to "auto-update" in the background. I had to ALWAYS tell it to download updated virus files even. PITA.
Additionally, McAfee does not identify or protect from Malware.
Thanks. I was wondering if I had to get rid of it all before installing another kind. My Norton had me totally locked out yesterday. It showed errors in every list re: Anti-virus, firewall, spam protection, everything. I sat here for about 10 minutes totally depressed and confused on what to do. I poked and prodded about in the dark...but here I am. Don't ask me what I did. I don't know.