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Spyware cures may cause more harm than good
C/Net News.com ^ | 2/4/2004 | John Borland

Posted on 02/05/2004 7:40:54 AM PST by justlurking

Web surfers battling "spyware" face a new problem: so-called spyware-killing programs that install the same kind of unwanted advertising software they promise to erase.

Millions of computers have been hit in recent years by ads and PC-monitoring software that comes bundled with popular free downloads, notably music-swapping programs. The problem has attracted dozens of companies seeking to profit by promising to root out the offending software. But some software makers are exploiting the situation, critics allege, turning demand for antispyware software into a launch pad for new spyware attacks.

A small army of angry Web users has set up a network of Web sites where they post reports of antispyware programs said to prey on consumers by installing offending files. Some of these charges could get a hearing soon, as public-interest group The Center for Democracy & Technology plans to file complaints with the Federal Trade Commission against specific companies.

"If people feel as though their privacy has been violated by a company that claims to be protecting them, that clearly is an unfair and deceptive practice," said Ari Schwartz, an associate director of Washington-based CDT. "You would think that an antispyware company would hold itself up to the highest standards."

The boom in spyware, adware and other PC hijackers has led to increasing calls for regulation from lawmakers, including presidential candidate Sen. John Edwards, D-N.C., and from public-interest groups.

Many software makers have turned to advertising as a way to make money from consumers who are reluctant to purchase programs. The same approach has been taken by some antispyware companies, even though they promise that their products will root out unwanted advertising from others. But the failure of some to disclose their practices has raised the greatest outcry.

Like viruses, adware and spyware programs can sneak into a user's computer hard drive with little or no warning and can hide their tracks in ways that make it difficult for even the most sophisticated computer users to find and permanently delete.

As adware and spyware have spread, demand for applications that clean up infected hard drives has grown, drawing a large group of competitors eager to profit. More than 50 programs claiming to erase adware and spyware are available online, and many of these are offered as free downloads. Several major Internet service providers, including EarthLink and America Online, have also moved to provide spyware-removal applications to their subscribers.

But as these programs proliferate, some software makers face mounting criticism that their products install the very things they promise to defend against. Some antispyware companies have pointed fingers at rivals and have added competing programs to their list of applications that contain adware or spyware. These lists are used to identify and sweep out offending software during antispyware scans.

Keeping track of spyware
One such tool facing allegations of abuse is SpyBan, an antispyware program that has been downloaded some 44,000 times in the last four months, according to Download.com, a software download site owned by CNET Networks, the publisher of News.com. Download.com removed the software this week, noting that SpyBan had failed to disclose and explain all the software components included in its installation, a violation of the Web site's policies.

Numerous competing antispyware companies, including Spybot-Search & Destroy parent PepiMK Software and Sweden-based Kephyr.com, have identified SpyBan as a potential source of unwanted spyware--notably a program listed by many spyware cleaners as Look2Me. Download.com had also independently warned that Look2Me might be installed along with SpyBan.

"I classified SpyBan as a Trojan Horse, since it gives the impression that it will protect your privacy, but does the opposite--installs spyware," alleged Kephyr's Roger Karlsson in an e-mail interview.

A CNET News.com test of SpyBan on Jan. 29 found that the software did remove some adware components but also confirmed that it led to the installation of a file that Spybot and security firm Symantec identified as Look2Me. Symantec lists Look2Me as a spyware application, while its rival PestPatrol defines the same application as an adware program.

"Look2Me is a spyware program that monitors visited Web sites and submits the logged information to a server," Symantec reports on its Web site. According to PestPatrol, Look2Me is categorized as "software that brings ads to your computer. Such ads may or may not be targeted."

Who is SpyBan?

Information and links on SpyBan's Web site disappeared late on Monday, following inquiries from a CNET News.com reporter. An e-mail to a generic "info" address at the SpyBan Web site elicited an initial reply, but the company did not reply to questions about its software.

Prior to going dark, the SpyBan Web site contained no information about its corporate parent, and the domain name database--Whois--that typically contains contact information for companies contained none for SpyBan.

A Look2Me license agreement found on a cached Google Web page identified Minneapolis-based NicTech Networks as the software's "owners/authors."

A trace of SpyBan.net's Web domain name late on Tuesday showed that the site was hosted at the same Internet address as NicTech Networks. The SpyBan e-mail also originated from that IP address. Repeated calls to NicTech were not returned.

A question of trust
The effects of spyware and adware programs vary. Some spyware programs run quietly in the background, sometimes capturing what a computer user types or what Web sites are visited. Some of these applications, which are called keystroke loggers, are so potent that they can record user names and passwords for the most closely guarded Web sites, including online banks.

Far more common are "adware" programs, which can operate unseen in the background. These periodically pop up windows with advertisements, change a Web browser's home page, install unwanted search toolbars or add bookmarks to a browser. Many of these software programs track Web surfers' habits online and send the data to their parent companies.

Security experts say it is difficult to keep up with spyware programs, which constantly shift their way of working inside a computer to evade detection and which generally contain many times more programming instructions than an average virus. The confusion is underscored by differences in how security firms describe specific programs.

"I doubt anyone knows precisely what these things do, apart from the authors," PestPatrol researcher Roger Thompson said. "They are really complex. Viruses are easy compared to these things."

There is little doubt that millions of PCs have been infected with spyware and adware programs.

A recent unscientific EarthLink survey gives some indication of the spread of the problems. The company offered its subscribers a free online spyware-scanning tool, similar to an antivirus scan program. In the course of 426,500 scans, EarthLink found more than 2 million adware files installed and more than 9 million "adware cookies"--a type of cookie that tracks people's surfing habits.

A few independent antispyware companies, such as Lavasoft's Ad-Aware and Spybot, have been around long enough and have been used by enough people to have gained a reputation as safe.

For the most part, Net experts warn consumers simply to be careful, to make sure that they trust the source of any software they install on their computers and to contact authorities such as the Federal Trade Commission if they think that their privacy has been violated.

"My first advice, if you get spam advertising a piece of software: You should really think twice before downloading that program," the CDT's Schwartz said.


TOPICS: Technical
KEYWORDS: adaware; advertising; adware; computersecurity; cookies; dontusespyban; hijackedcomputer; internet; lando; lowqualitycrap; microsoft; personalsecurity; privacy; registrychanges; searchanddestroy; spyban; spybot; spyware; usespybot; virus; viruses; webbrowsers; webbrowsing; windows; worldwideweb; www
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To: Charles Martel
Also, "Hijack This" helped me fix a problem both Ad-Aware and SpyBot missed. I found it here: http://www.spywareinfo.com/~merijn/
121 posted on 02/05/2004 12:12:14 PM PST by Taliesan
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To: Lando Lincoln
Install, run, update the database then scan your system using Adaware as listed in my previous post.

Spyware Blaster is good to prevent intrusions before the fact but again, you have to keep the database updated.
122 posted on 02/05/2004 12:15:06 PM PST by El Gran Salseron (It translates as the Great, Big Dancer, nothing more. :-))
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To: PAR35
I am currently in the process of evaluating Mozilla and Firebird. That's why they are not on my list of security measures as of yet. :-)
123 posted on 02/05/2004 12:17:15 PM PST by El Gran Salseron (It translates as the Great, Big Dancer, nothing more. :-))
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To: Lando Lincoln
Oops! Forgot to mention that if you feel the malware is a virus as opposed to adware then AVG as listed in my previous post is an excellent and free anti-virus program. Download, install, run, update the database then scan your system for viruses. AVG has consistently stopped viruses that NAV has missed.

Some virus programs will identify some adware as worms when, in fact, they are adware so it is always wise to run both Adaware and an anti-virus scan.

The visual blip of the pop-up can't, as far as I know, be stopped.
124 posted on 02/05/2004 12:23:31 PM PST by El Gran Salseron (It translates as the Great, Big Dancer, nothing more. :-))
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To: El Gran Salseron
Thank you!

Lando

125 posted on 02/05/2004 12:27:42 PM PST by Lando Lincoln (GWB in 2004)
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To: Hunble
Explain to me how it can find new spy-ware after it's last run, when I have had my computer off-line since then?


The short answer: Cookies
126 posted on 02/05/2004 12:27:46 PM PST by El Gran Salseron (It translates as the Great, Big Dancer, nothing more. :-))
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To: JSteff
"A search for the file index.dat and then delete will do the same."

Index.dat file is in use so that the system won't let you delete it unless you boot up in safe mode.
127 posted on 02/05/2004 12:31:14 PM PST by El Gran Salseron (It translates as the Great, Big Dancer, nothing more. :-))
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To: wolicy_ponk
Or run linux lol
128 posted on 02/05/2004 12:42:09 PM PST by Havoc ("Alright; but, that only counts as one..")
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To: newgeezer
"Do you run multiple anti-virus programs, too?"

I don't know about dts but, yes, I run two anti-virus programs side by side.

No, it does not create any conflicts and, no, they do not clash with each other.
129 posted on 02/05/2004 12:43:25 PM PST by El Gran Salseron (It translates as the Great, Big Dancer, nothing more. :-))
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To: Terpfen
I think it would be correct to say it would suffer from the same number of attempted attacks, but it does not follow that it would succumb to as many of them.

Switching to Linux would cause a reduction in the number of mydooms because of a better multiuser design (specifically better mmu, and a more clear distinction between kernel and non kernel resources.

130 posted on 02/05/2004 1:10:26 PM PST by N3WBI3
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To: Terpfen
I have Spybot on both of my computers and I love it.

Thanks for the thread!
131 posted on 02/05/2004 1:20:29 PM PST by CarolAnn
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To: El Gran Salseron
I've been running Mozilla since version 1.0. Once you start using the Cookie Manager and the Tabbed browsing, you won't want to go back. Note - some sites, like the Yahoo Audio broadcasts of college sports, are intentionally set up to not work with anything except Microsoft IE.
132 posted on 02/05/2004 1:34:05 PM PST by PAR35
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To: PAR35
As luck would have it I am in the computer business and just about have to use IE if for no other reason than that I have to keep up with all MS products and familiarize myself with operation/capabilities/changes/updates/patches, etc. :-)

I am by no means a lover of MS products but I do have to keep up with a product that captures 95% of the market.
133 posted on 02/05/2004 1:41:06 PM PST by El Gran Salseron (It translates as the Great, Big Dancer, nothing more. :-))
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To: Allan
Bump
134 posted on 02/05/2004 2:11:38 PM PST by Allan
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To: CarolAnn
Not my thread, but you're welcome anyway.
135 posted on 02/05/2004 2:13:37 PM PST by Terpfen (Hajime Katoki. If you know who he is, then just his name is enough.)
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To: N3WBI3
" think it would be correct to say it would suffer from the same number of attempted attacks, but it does not follow that it would succumb to as many of them."

I never said they would succumb in the same numbers; I said the same amount of problems (in the context, hack attempts/viral infections/adware downloads) would exist. The rate of success would obviously change.
136 posted on 02/05/2004 2:15:57 PM PST by Terpfen (Hajime Katoki. If you know who he is, then just his name is enough.)
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To: Publius6961
Bump.
137 posted on 02/05/2004 2:25:38 PM PST by tet68
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To: El Gran Salseron; robertpaulsen
Every couple of days I do go to dos and deltree history, tempor~1 (cache), and cookies. That is 98SE, I think it is in a different location (directory) in ME.
138 posted on 02/05/2004 5:48:42 PM PST by JSteff
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To: JSteff
"That is 98SE, I think it is in a different location (directory) in ME."

And in WinXP it is in yet another entirely different and new location that does not even exist in 98SE and ME. :-)
139 posted on 02/05/2004 8:29:16 PM PST by El Gran Salseron (It translates as the Great, Big Dancer, nothing more. :-))
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To: N3WBI3
SO if tomorrow everyone started to drive volvo's they would be just as dangerous in a head on as a dodge neon?

If Americans got PO'd at Sweden and wanted to target Volvos, then you'd be safer in a Neon. The car analogy is not too valid, since I don't expect there are many out there on the roads targeting specific models of vehicles. Just because its easier to blow up a Neon than it is a Volvo doesn't mean the Volvo wouldn't become the new target if everyone traded in their Neon for a Volvo.

140 posted on 02/05/2004 8:47:19 PM PST by hunter112 ("Mr. Kerry, there's a 'Mr. Satan' here to see you? Something about picking up a soul?")
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